-
November 2023 by David Vaknin
I would not trust their service department, nor buy a car from them ever. I bought a used car, and same day started to get alerts, which ended up with a 'Check Engine' light. I spoke with them, they scheduled an appointment, I arrived and they could do nothing but reset the code as they did not have staff. Obviously turned on again and I set time where they supposedly had staff, after waiting there a couple of hours they said they will be unable to get to my car and asked to leave the car for the day (they did give me a free rental, must say).They supposedly fixed it (fuel cap, and did not even attach it with a screw to the fuel door), but the morning after the light turned on again. Called and they did not come back to me.Went to a different mechanic, who properly checked it and replaced a part (vent), which fixed the problem.I called again to complain and left a message, but they never got back to me.Based on our agreement they have done nothing wrong, as it is a used car and sold as is, but as a buyer I would not recommend buying anything from them. Cannot trust review and certification of used car (to not end up being a lemon), cannot trust them to fix your new car if there's a problem, and cannot trust them to have the best for the customer in mind.
-
November 2023 by David Chahwan
Awesome dealership !!Great salesperson !!!Stephanie Cruz sold me a like new Preowned JeepCherokee!! It is in great condition and they got me a loan (with not so great credit) Parkway Toyota got it done for me and I was driving my new car the next day!!! Top Notch Staff and customer service!! Definitely recommend to anyone looking for a New or Preowned car!Thanks to Everyone atParkway Toyota !!! ?
-
October 2023 by Ryan
My guy Dave Demosthene helped me out big time with my purchase and deal on my new 2024 Camry! Great guy and great service would definitely recommend him and Parkway Toyota for your next vehicle!Ryan O
-
October 2023 by Uladzislau Katsuba
This my second car from Parkway. Yaro went above and beyond to get me into new car with a payment that worked for me! I am your customer for life!! :)
-
October 2023 by Ariana S.
I had a great experience buying a used car from Parkway Toyota. Nathaniel provided me with amazing customer service. I was greeted immediately at the door and helped right away. He was very honest and upfront about pricing and any additional dealer fees. We came to an understanding about a price that worked for both of us and I couldn't be happier. I will say that the financing department made us wait a while and played a few games, but that's not a reflection of the customer service that was provided by Nathaniel.
-
September 2023 by Heather W.
Be leery of their pricing. They have dealer advertised pricing on the Toyota website and then when starting to reserve a vehicle they informed me it would be a $10k market adjustment from the "dealer advertised pricing". I spoke to the manager and he didn't seem to have a problem with how his team handled the sales process.
-
September 2023 by Rob L
On this visit it was very timely, professional,and very courteous service from Matt in the service department and upon checkout the cashier at the cashier's desk. I also was greeted by my salesman from two years ago, Kevin, while waiting. Very courteous staff. Thank you.
-
September 2023 by James P.
I just brought a RAV4 2023 XLE Hybrid, it was a great experience thinks you Jean Preval He did a great job I can't think him enough, the sale Manager was great to I recommend everyone to purchase their car their
-
September 2023 by Meghan Phan
I had an absolutely incredible experience here. I came in with virtually no knowledge of car buying, and Nathaniel and Mike made everything so easy despite this. Everyone there is so so nice and helpful, and I walked away feeling very satisfied with my purchase. I cannot recommend them enough!
-
September 2023 by Jess Beaham
Great car dealership, the salesman worked with me and I was able to get the truck I was hunting for at a reasonable price. Very happy customer.
-
August 2023 by Mighty Lord Mo Kai
Great job by the team. They went above and beyond to exceed my expectations . Their dedication and attention to detail truly made a difference.
-
August 2023 by Kyle Dolan
Yaro- like any great sales consultant, was there for me two days after I bought a new 4Runner and had a question about the transmission. Told me to bring the truck in and he was very quick answering my question. Great sales reps continue to service their consumers even after the sale is complete. Studies show that on average, an American consumer will spend $500,000 on cars (buying and servicing) in their lifetime. It is a wise choice to find a dealer and a sales reps that will value you and your business through your lifetime. (also wise for dealers and service centers to value their future earnings by providing the highest level of quality consumer service on all sides of the transactions)
-
August 2023 by Phil Nelson
I went into Parkway Toyota to have my Camry serviced for the first time by them. I was pleasantly surprised to find everyone there to be very professional and thorough. Karen my service associate was the best. She kept me informed throughout the process and is a true asset to her company. She impressed me so much that I will continue to have my car serviced by Parkway Toyota.
-
July 2023 by L S.
Service on car was accurate. Ran much better after service which it should but other dealers we had issues where things were off with the car. They also cleaned the car. No pushiness to do extra work.
-
July 2023 by Frances Donovan
The best dealership experience I’ve ever had. The customer service rep went above and beyond, looking up coupons for me and keeping me updated on how the work was going. She even gave me a gingerbread cookie! The WiFi is good and they have quiet working areas with outlets so you can work remotely while you’re there.The car was also in great shape when they finished. They discovered some problems I didn’t know I had — like brakes — and the cost was comparable to my independent mechanic. They also washed the car, which was a nice touch.
