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December 2023 by Jenna Donahue
I didn't end up getting my dress from Pronovias, but I wanted to write a review anyway since my experience there was so good. I worked with Ayzit and she was extremely knowledgable, helpful and made the experience SO enjoyable. Thank you Ayzit!!!
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December 2023 by S H
Ruth made my experience so lovely. She really understood what I was looking for and made some great recommendations as well. The Pronovias dresses are very flattering and absolutely gorgeous. Ruth is a wonderful person to work with!!
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November 2023 by Hanieh Shabanian
Nice place! The staff could be more friendly and helpful.
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November 2023 by Catherine McCandless
Ruth was absolutely wonderful to work with and was so helpful. She kept pulling new dresses as she learned more about what I liked and didn't like, and gave lots of advice without being intrusive. She was very attentive and the dresses I tried on were gorgeous and great quality. While I ultimately found my dream dress at another store, I would definitely recommend Pronovias to others.
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November 2023 by Meiling May
I absolutely love the dress that I bought from Pronovias and I had an incredible alterations experience. Luce and Bella were the most attentive and kind seamstresses in the world. They fixed every small thing and even offered to change things if I changed my mind down the line. If I could choose them as seamstresses for all my future alterations I would. They had the dress altered perfectly, let me try multiple bustle options, and finished by the agreed upon time. The dress shopping experience itself was not the best. Our sales representatives from the start gave us the impression that we didn’t belong and that we were wasting their time. My mom asked to use the restroom and they sent her down to the main mall public bathroom until they realized she was with me and then offered her the private Pronovias bathroom. My stylist also didn’t say very much at all and I had to ask so many awkward questions to find out what to do next. Out of all my dress shopping experiences this was definitely the worst one as they didn’t make you feel special or worthy of being there. But the dress was so beautiful that despite the bitter impression of shopping I still gave them my business. After the purchase the experience only improved as the alterations team was phenomenal!
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November 2023 by Catherine M.
Ruth was absolutely wonderful to work with and was so helpful. She kept pulling new dresses as she learned more about what I liked and didn't like, and gave lots of advice without being intrusive. She was very attentive and the dresses I tried on were gorgeous and great quality. While I ultimately found my dream dress at another store, I would definitely recommend Pronovias to others.
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September 2023 by Rachel Lew
Wonderful bridal consultants, gorgeous location, and a beautiful selection! Ruth was incredibly knowledgeable and helpful explaining the different options for wedding dresses and guiding me through the ordering process. She was incredibly supportive and patient, and she really went above and beyond to help me pick a dress and complete my look with gorgeous accessories!
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September 2023 by Stefanie Amargo
I had an amazing experience at Pronovias! My stylist, Lizeth, was so so lovely and really listened to my comments about each dress until I found THE one! I realized I didn't even know what I truly wanted in a dress until Lizeth helped me. I highly recommend anyone looking for wedding dresses to come here!!
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September 2023 by Lara Cohen
I had a great experience at Pronovias! I went to see Vera Wang dresses and they had a great selection, and I really loved their own line as well. The customer service was top notch and they even met with me the week prior to discuss my vision. Must visit if your dress shopping!
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September 2023 by Gabriella Lozano
I can't express how thrilled I am with Pronovias! This was my first bridal appointment and I wasn't expecting to find "the one" but I left with my dream dress and I couldn't be happier.Massive shoutout my stylist Ruth. From the start, she exhibited an unparalleled level of expertise and took the time to get to know my style, vision, and preferences. Although I had come in with a set list of dresses I wanted to try, she ended up pulling a gown that wasn't on my list that I fell in love with. Everything- from the gown, to the veil, to the bolero were exactly what I had always envisioned. SHE DID THAT!Thank you Pronovias for such an incredible experience I'm so excited to come back for my fittings!
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September 2023 by Yixin Miao
Great experience and beautiful gowns with way more styles than displayed. Every staff is warm and professional, super helpful and considerate as well. Was able to narrow down my preference efficiently with their help. Thank you Ayzit and Adrienne!
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August 2023 by Jessica Mow
I had the BEST experience with Pronovias! When picking out my dress, I had an appointment with this store and one other in the Boston area. Pronovias was the superior place by far. My stylist, Anna, did a fantastic job of showing me a wide range of dresses while also listening closely to my preferences and concerns. The dresses were all well-made and very clean, and the try-on experience felt very relaxed, fun, and private. Anna was also very helpful with telling me which alterations could or could not be made in-house ahead of time, so I'd know what to expect.I had 3 fittings overall, all alterations made in-house. I highly recommend keeping alterations in-house as they know their own dresses extremely well. For example, when my dress arrived, there was a small slit in the bust area that I hadn't expected, but they were able to close the slit in such a way that you could never tell there was one there in the first place. They were also very respectful in listening to my preferences, such as when I requested they hem the bottom slightly shorter despite their recommendations to keep it longer.I'm sorry I did not get everyone's names who worked with me at this store, but truly everyone was helpful, kind, and friendly. I do know I had the pleasure of working with Anna, Ashley, and Ruth at some point and they were all amazing.Photo attached of the final result at my wedding!
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July 2023 by Yejoon Yoo
Adrienne was very helpful and friendly during the whole appointment. It was my first time trying on wedding dresses so I didn't know what types of design were best for me. Adrienne recommended me so many beautiful designs and I was able to know what I want for my wedding. I highly recommend visiting Pronovias for finding the best dresses.
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July 2023 by Natalie Lizarraga
Pronovias Boston created my dream wedding dress! I knew from the moment i tried it on.. but the process was a long one. The ordering of these dresses does take around 8 months… so be patient bc it’s worth it. When it arrived i had 3 fittings.. around the 2nd one i started to get worried that it wasn’t quite what i wanted.. Which I will say is a stage in the planning process Brides don’t talk about enough.. you picked something out almost a year ago.. but the attendants assured me it was still gorgeous and the dress that spoke to Me. They were so helpful.. and so RIGHT. After my last alteration appt. My dress fit me like a glove, they made all the necessary changes.. and I was in love with her all over again. I wish i could have worn it longer, or over again! My dress got so many compliments. My planner even said after 100’s of weddings, my dress was in her top 5.Thank you Pronovias for riding with me through the entire process. Well worth it!
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June 2023 by Caroline Atwood Sörbom
I had seven bridal appointments prior to Pronovias Boston and none were as helpful in finding my gown. My personal assistant (whose name I can't remember as it's been a few months) was fantastic in listening to what I wanted and providing styles which I asked to try on as well as other ones I might like. She also didn't stop the appointment at 90 minutes and really wanted me to get exactly what I wanted. I walked away with a stunning gown suggested by her but one that I would have never tried on myself. The staff also treated my mom with such kindness. It was such a win and I can't wait to rock my bridal look!Edit: six months later after buying the dress my review has changed. Though during the choosing process the salon is great I found them to be extremely directly to reach in person to confirm/make changes to my fitting appointment I had made months ago and was eventually asked to use"What's App" to get a hold of the Boston store, to which they infrequently checked and only once replied to. That sucks after buying such a special dress. Moreover during my fitting appointment the store manager was seemingly professional but very unwelcoming to my mother and I. It seemed so weird and like we were being rushed out even though there was no one in the store. I was feeling nervous about the dress and even told her so but it was as if I had to be in and out as quickly as possible. No thinking about it with my body in the dress.It's a big decision and should be honored as such and not just another sale.IThe seamstresses were super friendly and wonderful though.
