Outstanding customer service at Rimowa Boston. I have been visiting Rimowa Boston several times for purchases and repairs and each time the service was outstanding and repairs were completed fast and reliable. I greatly appreciate the excellent service of the team members at Rimowa Boston.
October 2023
Incredible experience at Rimowa on Newbury Street. Wonderful, kind and knowledgeable staff. Responsive and helped me choose just the right pieces. Ask for Dengi when you go!
October 2023
Great product, worked with Michael -- customer service was impeccable!
Founded in Cologne in 1898, RIMOWA is a global leader in premium luggage. Synonymous with timeless design and superior craftsmanship, RIMOWA creates products at the intersection of innovation, utility and luxury for discerning purposeful travelers. The first to introduce aluminum and polycarbonate suitcases, RIMOWA has always combined heritage and craftsmanship with the rigours of modern technology.