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November 2023 by Shia
One of the absolute worst banks. Every process requires an email sent to the “back office” to be manually approved when transferring funds or wire transactions. Like it’s the 1980s. Ridiculous
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December 2021 by Boston W
Rockland Bank recently took over East Boston Bank. A letter was sent to all East Boston Customers that checks which used to be free are now available at 50% off the cost and this would only last a short period of time. I called Rockland was was told "New Bank New Policies". This was repeated when I told the clerk that my checks were free at East Boston. I immediately closed my new Rockland Account and opened one at Brookline Bank with an Account offering free checks.
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March 2019 by trina tatum
I have two Banks in which I do my accounts with, Rockland being one of them, and my other bank in which I do my Mortgage with and a few major accounts with. I have not even been with Rockland trust no more than a year and I have been monitoring how they go and charge fees after 1-2 wk and can't explain it correctly. On top of that everything that needs to be paid I pay right away through my app the same day before the time, because I have three major accounts that transfer right over. I have been with my other bank for 15 yrs and I have never had this problem. I contact the rep over the phone regarding this fee because it was very skeptical? It was reversed then put back some how. I said why was I charge this fee in the first place* (I pay all my bills on time)*. I was lied to from the beginning upon opening my accounts just so they can get my money and they want me too do a business account with them. NEVER IN A MILLION YEARS I AM CLOSING MY ACCOUNT THURSDAY.
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September 2018 by Chris Martin
This is a corporate location and not a branch for standard banking
