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November 2024 by Daniel Bolton
Was not impressed with this particular branch. Made an appointment with Ana B. at 11:30 to open a business checking account. After having me wait for 15 minutes she told me I needed to “email her documents” and then come back the following day. I got the impression she was busy and didn’t want to deal with me. Total waste of time.
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March 2024 by Franck B
Poor customer service
A customer went here today asking for her account and routing number (void check or bank statement) for a direct deposit of her tax refunds. Since she has no fluent in English, She had a paper saying “no handwriting information”. She has her MA ID and checking card.
They refused to print this information (void check of bank statement) and they wrote the information on a piece of paper.
I went back with her a few minutes after before closing; they refused to speak with us or let us in.
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June 2022 by Kemal Dogru
Buy water for your clients.
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August 2021 by Md irwadi “Aizal” Ahmad
Santander Bank Good for me and peopleThank you for your bank I like ✌️
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February 2021 by MD IRWADI AHMAD
Santander Bank Good for me and peopleThank you for your bank I like ✌️
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January 2021 by Abdussalaam Alim
Greatest
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August 2018 by Bill Hartman
Nice bank, lousy website. Three complaints: Santander's website does not specify which branches offer currency exchanges. So I called the branch and was told currency changes could be made up until 6pm closing time. Upon arrival, learned that currency 'department' closes at 4pm (ugh, banker's hours). Lastly, this branch does not show up on iphone maps when searching "Santander Boston." Neither does the 176 Federal location. Santander: please improve your communications, not with more of them but more accurate ones!
