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February 2024 by Kevin
It’s shut down
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January 2024 by Sean Sanker
This site has been closed since 11/2023
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December 2023 by Wendy
This was a great branch that served the community well. Shame that it closed.
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November 2023 by Vann Nalbone
The only reason I gave a 5 Star review is for Relationship Banker Michelle Cuevas. I cannot stand Santander as a corporation. I came in to close the account because of frustrations with Santander but Ms. Cuevas showed exceptional customer service skills. I witnessed her calmly de-escalate two irate customers. Santander sucks but she made closing the account stress-free
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October 2023 by 53773 Xx
Very aggressive/intrusive/rude customer service.I originally was talking to a customer service rep about a question I had about my account. A blonde woman came up to me and BOMBARDED our interaction. Assumed I was there to ask about depositing a fraud check. She told me that if I had “a little boyfriend asking you to deposit a check it’s fraud”.She completely insulted me, and EMPHASIZES if I was asking questions on behalf of someone else then it’s fraud activity… felt completely disrespected and already switched my bank TODAY! Please don’t visit this location.
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October 2023 by soniya kadam
I had booked an appointment with Santander Bank Symphony branch early morning at 9:30. There were only 2 people there when I reached. One of them approached me and asked me if I had an appointment and said yes. She asked me if I had $25 amount of money with me , to which I replied no because I had just transferred it to a different amount. I told the lady that I will withdraw and be back in a min because I had all the required documents, to which she asked if I had a different bank account , I said yes. And she got really aggressive and started bad mouthing the other bank I have an account in. She got up and said " I don't think u need 2 bank accounts, i think u should leave and think about it and then only come back. because I don't think u should open this account". At this point she left the cubical. This was the worst bank experience I had. I don't understand why cant I open a bank account in Santander if I have an account in a different bank. How would it affect the bank negatively if I open a account? I am not sure why the lady was triggered by me already having a bank account but I don't think she had the authority to refuse to provide the service I asked for. This experience has made me question if I even want to be associated with this bank.So basically they have an awful costumer service.
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October 2023 by pranav kulkarni
Very unsupportive staff
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September 2022 by Tunji Akinsehinwa
Fantastic Branch. Super friendly manager and staff who know their business, give good advise and guidance. It's a bit like going into see friends when I pop into this branch. You want to open an account with Santander? Then do it here!
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June 2022 by Mahesh
I don't recommend this branch to any Santander customer. The manager is rude and arrogant.
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April 2022 by Margaret Witham
Always a pleasant experience.
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December 2021 by Sur M
Worst branch of all. Arrogant manager.
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October 2021 by Rey
Didn't receive debit card for 2 months
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January 2021 by Tushawn Fyffe
Horrible customer service, especially the manager. There's always an excuse why things can't be done. Worst branch I've ever been to!
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September 2020 by Mohammed
If you whant to feel comfortable in your day, do not open an account in Santander. I opened an account with them and i used there ATM the card was eaten twice. - My friend went to them because he had a problem. They did not look into the problem, but they looked at his license, why it is expired, and we are in Corona virus. anyhow, they didn't solve his problem.
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June 2020 by Alba lleshi
Excellent place
