Charlotte Tilbury offers a unique makeup and skincare experience, created by a UK celebrity makeup artist. The store has improved its atmosphere, and customers have noted the amazing staff and pleasant experiences. However, some shoppers have expressed disappointment over the lack of discounts or gifts, especially for overseas tourists. Despite this, the brand promotes its magical products and provides virtual consultations and masterclasses, ensuring everyone can look and feel their best. Overall, Charlotte Tilbury combines luxury with a focus on customer service and innovative beauty solutions.
The atmosphere in this store has changed for the better. And it's only fair that I come back to update my review. I've had many pleasant experiences since giving them another try. The staff have been amazing.
March 2022
Real nice place. Nice staff, they are very attentive and the girls here are super helpful
December 2020
Awesome staff! Best place in Boston for guys needing that special something for the ladies in our lives!!! Got a Rituals spa kit for my mom....this thing is so beautifully packaged it almost doesn't need wrapping paper!
