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April 2024 by Caio Patricio
Excellent location.Intermediate snack.Good price.
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March 2024 by Iwan Bolzern
Burger OK. Pommes not well done.
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March 2024 by Manoj kumar Kemisetty
Excellent
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March 2024 by Chuck Hart
In Boston for basketball and Shake Shack did not disappoint! Fast and amazing burgers fries and shakes! Love it Go Illini!
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March 2024 by AtomicBidoof
Placed a order for 2 bacon Avocado burgers one single and one double.I get to my hotel room only to see that both burgers are doubles but only one has bacon and Avocado, it being my last night in Boston I'm kind of disappointed, if it was a complicated order I could understand but it's 2 ingredients come on
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March 2024 by M Matt
First experience of this chain was poor. Tables and floor were filthy, given the wrong order, food sub par.
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March 2024 by The Game Glitcher
Food was great but it was frustrating that we waited over 45 minutes for our dine in food which was sitting in a bag by the pickup and online orders. Out of the 5 of us that made individual orders, 2 of us received our orders and the rest of our orders were put in pickup. This wouldn’t be that bad if we didn’t get our food at close and they were trying to push us out the door. To be fair though it was really busy and I could only imagine one mess up ruins the whole flow of things. The food was still really good despite being cool.
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March 2024 by Sandra Dixon
This place is dirty. They ran out of 1/2 of the menu. Very poor management. And the manager had the worst attitude towards everyone in the restaurant.
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March 2024 by Alaura Marie
Kinda dirty but if you're buzzed like I was all you'll care about is how good the food is, which is very good. Very pricey though.
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March 2024 by Jacqueline Beaudet
I usually love this place. However it was a very cold day and their back door was opening making the restaurant feel freezing. We had to wear our coats while eating. Service was great. Staff was kind polite and helpful. Food was great! Love the mini shakes!
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February 2024 by Julie “NotYourMom” Lavoie
Omg the food here is amazing. The rest of the place needs a thorough cleaning. Spring in the back of the restaurant, all I could smell was the bathrooms that were gross. I don't like using unisex bathrooms at all because the seats get really gross. But the coffee donut shake was the bomb.
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February 2024 by May Ting
Absolutely terrible slow service, I ordered a small meal which is only a burger with fries and it took over two hours to prepare. Ended up the delivery man cancelled the order because it took way too long time to wait there.
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February 2024 by Ivette Gasca
The food was ready as noted on the app order. Staff was reliable at order delivery to the table. Location is busy but the staff + management do not disappoint in good customer service.
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February 2024 by sun jong Kim
Terrible experiences for servise. Especiaaly inside food system was terrible. Waiting foods 30min due to skip my bag than others…appeal was not accept for this just the staff said move back! Never visit here!
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February 2024 by Felix Rodriguez
Their checkout computers don't work. There's no one to help and literally half of their advertised menu is not actually sold. The most hilarious one being that they sell mini shakes but are magically out of regular sized shakes.