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December 2023 by Elizabeth Bennet
They are so incompetent! There’s always an issue picking up meds. On the phone, staff says something, by the time you get there there’s something else. Lack of communication and inconsistency among them. Never had this kind of issues picking up at either Walgreens/CVS. Always this pharmacy.
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December 2023 by Michael Houston
Stop with the 3.9 I'm sitting in this pharmacy waiting for an hour for something that's ready for pick up people behind the desk will just let you sit there all day and won't say nothing my experience with this pharmacy has always been whether or not I'm dealing with experience people with a job or a career ????
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December 2023 by Shelby Spears
Very negligent when it comes to the management of your medication. Use at your own risk.
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November 2023 by Leegoir Berthaud
- My partner just had surgery.- I go to pick up the meds.-The nurse checks the bag and it turns out the did not put he oxycodone in the bag- They cannot reroute the script bc the system says it has already been filled.- terrible service, do not trust this pharmacy with your families needs
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September 2023 by Tatyana Albinder
I never used this pharmacy, let me just start with that. One day I get a call from them informing me that my prescription has been filled. I called and spoke with someone and explained to them that I never had any prescription sent to them and they promised to remove my phone number from this order. Well, they never did. I keep getting notifications from them and at this point it just looks fishy. Calling them again and again is futile. They never pick up the phone, and I don't have time to stay on hold for who knows how long.Get your act together!
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September 2023 by mindy leazott
I Can't even give this pharmacy enough praising the pharmacy manager Mike goes above and beyond everyone else in the staff is so nice and kind and patient and even the delivery people are just wonderful I'm terminally ill and I'm a widow and sometimes my visiting nurses and personal care assistants can't do everything I am very thankful for the Shapiro pharmacy
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June 2023 by MAHOGANY B.
The best the most professional.
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December 2022 by Joseph Jones (Bree)
This is normal everyday Monday for me. Pharmacy is busy, but very efficient.
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October 2022 by Paula
Very professional Pharmacists ,When you treated nice at bmc it really is a great hospital. ?
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March 2022 by Scott N
If your open to dealing with a few crazy people just randomly floating around the room then it's really unbelievable how cheap everything is! My co-pays @ naiborhood pharmacy usually run $25. but Boston Medical can supply the exact same script for 5 bucks! The also sell children's Tylenol liquids/ and a bunch more for 2 bucks a bottle and that's easily 10 bucks anywhere else! Definitely $$ to be saved going here, if your alright dealing with the cast of "one flew over the coo/coo's nest"
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June 2021 by Kate Raposo
Helpful, knowledgeable staff. Line was long but moved quickly
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August 2020 by Sindy Rodrigues
Recently, Everytime i call. I never get to talk to a representative. It says someone should be with you in less than a minute..... i was waiting for 11 minutes
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May 2020 by Darcy 28
I have never actually been in the pharmacy, however, I've been getting my mom's prescriptions delivered from there for years. There was some mix up this week, and the medicine was not delivered before she ran out. So I called Leo, (it's memorial day weekend) He went above and beyond the call of duty and personally delivered her life sustaining medicine to her house! This is not his job! I hope BMC Shapiro sees this and knows how wonderful he is! He is an asset to your organization! Thank you Leo!
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May 2020 by Simmone Harding
With or without something going on in the world this pharmacy is always a dragggggggggg
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February 2020 by Rick Bowen
The tellers seem to be professional and courteous while trying to do a thankless job while being subjected to the abuse of indignant customers. My problem is with how disorganized actually picking up medication is and how little the people you speak to seem to know. As an example I called to see if a medication was ready for pickup and was told that it was very busy and to wait an hour but it would be ready.I waited an hour and a half just to be on the safe side and headed down to pick up. When I got there I was told that it was too early and that I had to come back at a different time, when asked why I was told to come in the first place n,the teller had noidea and no answer. So the next day I called and spoke to the same British woman when she told me that I would be able to pick it up tomorrow on a Friday because that is .when my insurance would be ready. This is also what the teller had told me that it would be ready on a Friday. so I asked the British woman on the phone who was the same I had spoken to the previous time if it would definitely be ready Friday because I have to work around my work schedule switch shifts and move hours etc which is a hassle and doesn't please my boss, the woman seemed to give me an attitude and then said actually no you can come pick it up on Saturday now. This seems strange to me as both the teller and she said my insurance would have it ready and paid for on Friday so why did it suddenly change to Saturday?the women said because that's the way it is and before I could reply she hung up the phone on me. I found this extremely unprofessional and rude. it was a very bad experience and quite annoying as now I don't know if I should take the time off work tomorrow to go down or if I have to wait until Saturday just a bad experience all around because of this one woman on the phone.
