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November 2023 by Nicholas Krasucki
Nice friendly and attentive staff. Great facility esp compared to others Ive visited. Food was again very much above average. Appreciated the visitors policy. Im very grateful to the team at Sherrill House caring for a loved one. Thank for all that you do!!!
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November 2023 by Mary Coffey
I was at Sherrill House for rehab following knee replacement surgery. I found that the staff was excellent — everyone from the nurses, physiotherapists, and dieticians, to the social workers and housekeeping, were top notch. I found that everything was kept very clean. The staff answered the call bells promptly throughout my stay. The night nurses and staff were tremendous also. A member of their excellent staff of dietitians visited each morning.I was so happy when I was informed I was able to stay over a long weekend, which allowed me to continue to receive physical therapy. All the physical therapists were patient and gave me plenty of individual attention.As a retired nurse of 55 years I can say that I was very impressed with the service. I highly recommend Sherrill House to anyone who is looking for excellent care following orthopedic surgery.
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August 2023 by Kevin Hurd
The staff was so kind to my grandmother and took such good care of her I’m am so thankful for all of you!!!
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May 2023 by Zulema Romero
My personal experience with the Sherrill House was outstanding. I transferred my mother to this facility from CareOne at Brookline. I saw the drastic change from one place to another. I liked the welcoming greeting from the staff. The staff is friendly, willing to help, and available to assist patients. I loved the welcoming basket, which included daily essentials like a water jar, tissues, shampoo, body wash, lotion, and other goodies. The staff was good-natured, and I enjoyed that because I had just transferred my mother from another facility that was not good. The team checked on the patients frequently, and I visited my mother every day, so I saw the team ensuring she was getting her meals, and fluids, assisting with the bathroom, and changing her clothing/diapers. The only area for improvement was when my mother was discharged; they should have provided exercises for my mother to continue doing, which was missed. My mother had surgery for her right hip after a fall and needed rehab for recovery. The team from the hospital my mother attends brought that to my attention stating the exercises are essential to help my mother not to lose any of her abilities. The physical therapist from Sherrill House would come by to do the exercises but didn't instruct activities to do at home after discharge. Overall, my mother's experience was better than another facility she was in; I compared the two, and I would recommend Sherrill House.
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May 2023 by Ai Hard
It has taken me several months to write this review. My mom spent a little over a month here and was PHYSICALLY ABUSED by more than one staff person. The first time, the staff were responsive though it seemed the second time her roommate spoke up in tears about both events. Her roommate called the gentleman whose posters are all over the walls stating to call anytime and he hung up on her! When I called him later after learning of the second event he chuckled and hung up on me too. My mother is a stroke survivor. She’s verbal, vibrant paralyzed on the left side so she yelled, screamed and kicked as much as she could to get the CNA off her back and when she shared what happened after telling her therapist the staff assured us the CNA wouldn’t return. A week later her friend closed the door in retaliation and both my mom and her roommate screamed out. After calling the gentleman they rushed to her room and removed the CNA. My mom called me and I immediately called the social worker; my siblings were up there in minutes and an emergency meeting held without us and we were advised everything was confidential, etc and soon after (days) my mom was scheduled for discharge. This is our true story and being honest none of these places are great but this place is horrible and knowingly allows the residents to be abused. When I called the morning after the second event they put me on hold and never mentioned an altercation. Most are limited by insurance but the state has to do better. The stars do not reflect the truth rather terms of accreditation. The rehab is the worst and the staff are demons being paid to care for our vulnerable population.
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March 2023 by Kyara Santana
This place is horrible, they don’t even deserve 1 star. My mom got sent there after her surgery to recover and receive rehab and they completely neglected her. The room was dirty when she arrived and when she would call to use the bathroom and no one would come for hours, she would have to force herself to walk to the bathroom without any assistance and risk further injuring herself just to avoid having an accident. As a rehab facility the last thing you should do is ignore your patients for hours and the staff here is rude. They are very dismissive and just don’t care quite honestly. If you want your loved one to receive quality care, DO NOT SEND THEM HERE!!!
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February 2023 by theresa suber
The. Spanish Receptionist. Saturday morning was very rude to me 1/7 2023. Because I changed my Mind. Visiting a resident I went to the bathroom and. Left the building. As. I was going out the. Door. She. Yell at. Me and told me. I. Will not. Come. Back to. Visit nobody Sherrill. House. Any. More.
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December 2022 by Jacqueline Lahey
Excellent for healthcare post hospitalization.
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October 2022 by Carl Godfrey
It saved my Life after surgery
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October 2022 by Ann Marie DeLuca
When we were looking for a facility for my brother, who had recently suffered a severe head injury, we thought the four-star rating earned by Sherrill House was a sign of a first class facility in every way. We were wrong. Afterwards we found out that stars are given based on the number of registered nurses employed by the facility and in no way measure care or compassion. My brother told us that being there was the worst experience of his entire life. He had just spent over a month at Mass General and Spaulding House. My sister took him out of Sherrill House and brought him to her home in Connecticut so that he could continue with his recovery because he was starting to go backwards with his recovery there. I gave a two-star rating as a thank you for the staff that did treat my brother and my sister with respect. His physical therapist was extremely caring. To wake up a person at midnight from a deep sleep and put them in a wheelchair and make them stay in a brightly lit room until 11:00 am the next day is unacceptable. To yell at a person who is trying to recover from a brain injury is unacceptable. To ignore a person’s request to be cleaned and make them lay in their own waste for five hours and then laugh at them is unacceptable. All people should be treated with compassion and dignity. I can only hope that those people who were so insensitive to my brother never receive treatment as they gave to him should they ever have to be in a nursing/rehabilitation center. I would not wish that on anybody.
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September 2022 by van t
This place ain't s**t I saw my uncle waist away there.the service was lousy and the care was WORST if you send your love ones there you must not care. FUCCK THST PLACE.
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December 2021 by Diemeary D.
great facility with helpful staff.
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September 2021 by Nina simmons
My grandmother goes here an my family an I is trying everything to get her out of this place ASAP they was shoving food in her mouth an at night hiding the buzzer from her they need to do a investigation on this place.
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February 2021 by Lynn DuVal Luse
I cannot say enough about Sherrill House! My auntie-mom, Dorothy "Tanté" DuVal Certain, lived very comfortably for five years in her sun-filled room overlooking Huntington Avenue. After searching for some time for the best facility in the region, once my husband and I could no longer accommodate her needs at home, we found the only place with full-time music director on staff. This was important as music had always been an important part of Tanté's life, from playing organ at her father's church to teaching all his grandkids, myself included, to play piano. She thrived there until the eve of her 106th birthday, when she made her peaceful transition surrounded by the caring staff and delightful residents that have become our extended family. I now enjoy fond memories, including numerous family gatherings in Sherrill House's gorgeous Great Room, lunching and lounging outside on the beautiful terrace, and proudly enjoying Tanté's solos at the annual holiday concert (see photo following the 2015 performance). Sherrill House, I hope you are there for me if/when I require some of your special brand of TLC.
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May 2020 by Eva Gerena
My mother is staying at the Sherrill House due to dementia. We can walk in at any time to visit my mom and she seems happy there. The staff is friendly and attentive. My mom 's room is clean and kept organized.
