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February 2024 by Benjamin Lovitz
Dry cleaning came back late and with clothes still stained. They did not call me to tell me it would be late— I showed up the day after they told me it would be finished, only to find that it wasn’t ready yet. The stains were easy dry-erase marker stains— clearly they didn’t work on them at all, probably because the person who took my clothes didn’t mark the stains when I showed them to her. I also had alterations done, which were mediocre (see photos). In one of the alterations they did not even match the color of the shirt, so this shirt is now ruined.
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February 2024 by Kevin Bernstein
The owner Sofia actually does all the alterations on site. She is a very, very nice older lady with a heart of Gold! Her prices are responsible and her skills as a seamstress are Amazing! Her personality and customer service is Top Notch!!! I will definitely be giving her all my cleaning going forward!
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February 2024 by Tony Gaetani
Excellent cleaning, fixes and alterations. Sofia is an expert. Very nice staff. Work is always done quickly and well.
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November 2023 by Glenys Mejia
Sadly I have to say, I have been wearing my clothes to Sofía for years and this time I wore some very fine clothes from a Dominican Designer Hippolito DOM REP. They damaged 3 pieces with stains when they were ironed, leaving a stain when they ironed them and the clothes full of hair that the young woman who is working had to clean with a sticky brush to remove so many hairs. When I saw all this on my clothes I took them back and asked them to fix them, wash them again and they refused, I asked for theRefund of my money and neither. A client of more than 10Years, and with a special affection for Sofía, but today disappointed with this treatment and losing some pieces of clothing that each cost more than 250.00 dollars.Sofía is definitely not the one who runs that business anymore. I'm surprised!! GLENYS MEJIA
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September 2023 by Yanis Benyamina
This shop is a gem. Can’t beat it.
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March 2023 by Mackenzie D.
Sofia is extremely warm and friendly, but she and her assistant overcharged me heinously and even increased the price. At first, her assistant told me the price to shorten my $74 dress by three inches would be $75. After I returned from a nearby ATM to get the cash upfront as requested, Sofia's assistant told me, "Actually, it's $85." Eighty-five dollars to hem a dress that cost $74. The next day, I returned in the morning to take the dress back. Sofia's assistant refunded me for my order and gave me back the dress, which Sofia hadn't yet started to work on. She wasn't present at the time. Her assistant contacted her right away, and she asked to speak with me. I declined and left before she could dispute my order cancellation. I've called other tailors in the area, and they've said that Sofia overcharges greatly. I agree, and I recommend looking for more reasonable prices.
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January 2023 by سعود المطيري
All thanks and appreciation to all the staff for the wonderful effort with all customers, the credibility in dealing and the speed of completion, not to mention the reasonable prices compared to others. In the meantime, I do not miss asking the Almighty to heal Mama Sophia and wear her the crown of health.
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November 2022 by Zihao Li
Best cleaning shop in Boston and I will definitely come back to use their service again! Service with a smile, fast speed, perfect price, especially since I can hardly find such cheap dry cleaning prices in Boston. I went to a lot of dry cleaners in Boston to wash my Canada Goose jacket, but they usually refused or charged more than $50, but at Sofia I spent only $20 and had it cleaned in two days. Their service attitude is also very good, always meeting customers' needs to satisfy them.Service: Organic dry cleaning
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November 2022 by إبراهيم خطاب
Sofia is a very amicable lady with a long experience and serious business attitude. She knows what she's doing and she enjoys befriending her customers.
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August 2022 by Anna Kotsalidis
My great aunt owns this shop. She's great at caring for clothes
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April 2022 by Grace K.
needed a dress altered, and based on good reviews decided to go w sofias! the pricing is fine - $15 to hem and $22 to take in. sofia said it would be ready the day i asked, but when i came in, she said it would be ready the first thing the NEXT day. came back to get my dress and tried it on, but it didn't fit at all- she didn't alter everything that we had talked about. bring it back home and realize that the hem was super uneven, and that it didn't even connect. rather, the end and the beginning sat on top of each other. dress also had stains which weren't there before as it was new, and in her alterations she had taken off the straps to hang it (and it was a strapless dress). the dress itself was 240, so it was def a big loss to have the alterations not work out. two friends brought dresses in as well, and neither were thrilled w how they turned out. one had a hole sofia said was a cigarette burn that the store it came from must have made, but there was no hole previously. super unfortunate bc she's so sweet, but will probably never come back for the sake of my wallet/clothes
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March 2022 by Tess Willinger
Sofia is the sweetest and best tailor around! Brought two pairs of pants to be hemmed in the morning and they were ready by the end of the day. Super affordable as well.
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January 2022 by Meredith Anderson
I have gone to Sofía to get pants and jeans shortened. She does a great job and her prices are very reasonable! She always has them ready really quickly, too.Service: Alterations
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January 2022 by Daniel Mundo
Sofia the sweetest! She often will just sew my clothing at no cost if I bring in a big order. She does great work, the dry cleaning is quick and again... very friendly service!
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December 2021 by Alli V.
Brought my comforter here that was very strictly dry clean only. Not only was it $55 even though my comforter is for a twin bed, but when given a date to pick it up she proceeded to tell me that "isn't what she said" after I traveled all the way there- despite me having the written receipt where she wrote it down. Then, after waiting 3 more days (all this time without a comforter at home), I received my $200 comforter COMPLETELY flattened, smelling slightly mildew-y, and with tons of tiny pokes and holes in it (looks like about 20 safety pins were just carelessly shoved everywhere). I also found out it didn't even get dry-cleaned on site, which I am not a fan of (smaller detail but I like on-site procedure). Safe to say I will not be going back. And now I have to buy a brand new comforter because I can't stand to have this in my sight. Genuinely on the verge of tears from frustration.