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February 2024 by Adam Hollmann
I was in the area when I noticed a scraping noise underneath my car. I pulled over and saw that the plate underneath my car was peeled back and scraping against the concrete. I panicked and was wondering how I would get home. I googled the nearest auto body shop and came here unannounced. They helped me right away and took the plate out. I offered to pay them and they said not to worry about it. Super friendly and helpful in a time of need. I will be coming back here when I have planned maintenance.
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February 2024 by jason dielmann
clear coat after paint job is pealing. Car door needed to be replaced after break in. Had my car for weeks longer then they originally told me. And a couple years later the clear coat on the door is pealing off. Now I have to get my car door painted as it looks awful next to the rest of my car with the original factory paint.
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January 2024 by Michelle Crocetti
I asked for a quote on a rear windshield wiper to send to my insurance company. He asked me if the motor was working and my boyfriend ran outside to see if it was working, but we couldn’t hear due to the traffic on mass ave. I asked if he could have someone who has a trained ear come out and help and he said “no it’s cold out.” Then he said I’ll have to come at a reasonable time, mind you I called him at 3 PM and he told me to come and waited for 20 minutes after I got there… I will be getting a quote somewhere that’s more professional and a bit kinder to their customers or prospective customers. Obviously it’s cold out, it’s Boston in the winter…
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January 2024 by keyona Drayton
Customer service was fantastic German Soriano was very welcoming helpful and straight to the point came here for a headlight fix and in minutes my problem was solved Thanks South Bay auto body HIGHLY RECOMMEND THEM
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December 2023 by Sonyel Fernandez
If I could give them zero stars, I would!!! Gave him my car through an insurance claim and I got it back with more issues than it had when I gave it to them. Very unprofessional communication is horrible. He went on vacation while I was stuck without a vehicle. They had my car for three months when it was supposed to only be two weeks and now it requires extra repairs. Insane!! if I had the time money and patience I would sue this man. DONT DO IT!!
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December 2023 by Miguel Mendes
Don’t go to this place please. They will rip you off. DO NOT SIGN any document before you read it. They will give you an electronic device for you to sign. BE CAREFUL you’re signing the insurance check payable direct to garage.BE CAREFUL also leaving your vehicle at this garage. They’ll charge you $150.00 a day storage fee. When contacting this garage they will play games the vehicle hasn’t been appraised yet to keep your vehicle and charge storage fees if you don’t fix your vehicle with them.They’ve charged me $5000.00 dlrs storage fee. Once again BE CAREFUL!!!
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November 2023 by Sonyel F.
Reading these reviews and it's hard to believe that anyone had a good experience with this man. He was very unprofessional poor communication had my car for three months when he was supposed to have it for two weeks, and I got it back with more issues than it had when I gave it to them, I would NEVER recommend this place to ANYONE.
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September 2023 by Carlos Bernal
I had a fantastic experience with South Bay Auto! They addressed two issues with my CLA250, and now my car looks brand new. What truly impressed me was their extra effort in polishing all my damaged tire rims. Danny and his team are exceptional at what they do. Highly recommend their services! Thank you guys!
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April 2023 by Marlenis Soriano
Very professional and friendly shop. You can drop off your vehicle here and rest assured that everything will be taken care off, at great price.
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February 2023 by Victoria Tice-Alarcon
10/10. South Bay is the best of the best, there’s no problem too big for them to handle! They’ve worked on my car many times and I am nothing but satisfied on the work they do. If you want quality, expertise and people who want the best for you, go to SouthBay.All of the staff is welcoming and always happy to assist, the owner Danny without a doubt will help you get what you need!Services: Painting
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February 2023 by Manny Desmornes
They took good care of my car and had it looking real good. Danny was really patient and communicative during the whole process.Service: Body & Trim
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August 2022 by Alyssa Vincola
Great, fast service! Danny and the other men working were extremely helpful and kind. Will be going to South Bay Auto for any future car issues.Service: Body & Trim
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August 2022 by Shane Brian Carthy
This was the worst car experience of my life. Danny’s staff took my car out on a Saturday and crashed into the back of someone. I received a call from Quincy police asking me about a hit and run. Not only did his staff member flee the scene… I agreed not to press charges or look for any money. I just wanted to be reimbursed for my out of pocket money.I then got hit with a 2k car rental bill charged on my credit card. They then took 3 weeks to repair the car, and Danny refused to pay for my car rental claiming, he was out of pocket for the original claim.The whole thing was highly unprofessional, never in my life would I go back there. And would give this place zero stars if possible…Service: Body & Trim
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June 2022 by elisha ross
South Bay Auto Body Shop was recommended to me by my nephew who has had positive experience with the Auto Body shop with Danny. However, the experience I had was horrible poor communication, lack of professionalism and poor customer service. I would never refer anyone to this shop. My car sat there literally almost 3 month's although there was a delay with my insurance company mainly because of Danny lack of communication which caused most of the delay. I usually only deal with Hicks Auto Body because he does excellent work and the customer service and communication is impeccable. This was my own fault I should have went to him there was no real reason why I didn't beside my nephew recommending I try South Bay Auto. Hugh mistake.Service: Body & Trim
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March 2022 by Navah The Buddaphliii
After 3 weeks of me car at that shop. Rats chewed through the wires. I had to pay $600 more hundred for it to be repaired.
