-
September 2024 by Aisha Rashada
Unfortunately extremely disappointed with my experience here. So I needed my black jacket with the faux fur collar cleaned. It had some lint on it. The lady at the front counter looks at it and says “ what’s that on the jacket “ umm in your line of work do you not recognize lint when you see it?! So I say “it’s lint”. Then she says it’ll be $45 dollars to clean. Umm no. Mind you, this jacket doesn’t require any special type of cleaning, and it’s not a 3/4 or full length jacket. I said thank you and beelined for the exit. I wish I’d read some of these reviews before coming across town hoping to get a better deal here. Lesson learned ????
-
June 2024 by Gilda Martins
This was my first time and was horrible. I took a white blazer to be cleaned and I only wore it one time. I picked and chose a nice place because I did not want my blazer to be damaged since it was a bit pricey. But when I went to pick it up, there were still stains on it and it was ripped. The Sir was very rude telling the lady to tell me that they only “ clean” , nothing else. He has no matters and doesn't know how to talk to customers or respect another human being. They were very rude, didn't take responsibility for their actions, and accepted that they were wrong. They tried to blame on me. Pretty bad customer service. I only gave them 1 because I wanted to write about my horrible experience. They deserve a -10.
-
February 2024 by Tone83
Awesome customer service my first time going there really nice people keep up the great work my go to cleaners here on out
-
November 2023 by Steve Peslak
Great work and cleaning done by them. They're great people who do quality work.
-
September 2023 by Boston Gooner
Nice folks, but they are expensive so beware. I only goes there if I need something last minute. They've been great at helping me out getting something tailored or dry cleaning right before a trip. Although I have appreciated their work, I do find it a bit too expensive to make it my regular go to.
-
September 2023 by Alibi Onix
The best cleaners in the area hands down
-
May 2023 by Mitchell Tynes
Took my money thats for sure, but did not do a great job on the tailoring. Didn't pay attention to my body type and made my clothes tight instead of fitting.
-
November 2021 by Carolyn Robertson
I have ended my relationship with this dry cleaners today after many years. They do NOT and will NOT own their mistakes or hold themselves accountable for damaging my clothes. Today was the second time my clothing has been ruined by them; there will not be a third time. Buyer beware!!!
-
June 2021 by REDRUM187
The Best By far. Five star
-
October 2020 by Lee Soto (Lee R Soto)
Too expensive
-
June 2020 by mplayne
Good cleaners clothes always done well never had an issue here been going for years
-
June 2020 by Lee Soto
Too expensive
-
October 2019 by Star L
Was being nice at first then started being rude when me and my mom were deciding whether or not we wanted to get my prom dress tailored her and kicked us out with her gestures. Rude and an example of how people don’t like black people but love their money.
-
October 2019 by Jordan Higgins
got work jacket in by 9am it was done by 2pm...
-
November 2018 by Bee Arthur
Dropped off three items to be serviced for cleaning on a Friday morning ( a uniform work jacket a sweater and a personal pea coat). I also payed for the tailoring service for my sweater. When I returned to pick my items up. the next day I immediately noticed that the leather button patches to my pea coat was melted and ruined! The shop was closed Sunday so I returned Monday morning stating my unsatisfaction and to inform that service they performed ruined my coat! And not to mention the tailoring service I asked and paid for they didn't even excaute. I returned today for an update to see if they had come up with a solution. ( They tried to offer store credit which was unacceptable seeing I will never go there again) They also gave me a complete run around as if I was stupid! I tried to support the local business with in the community only to receive a horrible and unpleasant experience. I will never give my hard earned money or business to this establishment again. As professional clothes cleaner's and tailoring they failed! If you want to take a chance with this shop you have been warned. My opinion go with a shop that is very reliable.
(Location is 724 Dudley St, Dorchester MA 02125)
