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February 2024 by Seth W.
Overall the store is great and employees helpful. I frequent this location. Sadly if you come early in the morning or in the evening there are about 25-30 homeless people sleeping in their cars (mostly Prius) along the fence and there is trash everywhere. The management of Staples or the plaza needs to do something to improve the security and the condition of their lot to keep patrons coming in. People don't want to shop places where they are uncomfortable to enter the lot and people are sleeping in cars and throwing trash everywhere.
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February 2024 by Sam T
Great and easy move in process into the shared office space
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November 2023 by Aileen
just had a great experience!! I smoothly returned to amazon with one kind man. Then I bought ink & recycled a cartridge and received guidance on the app/recycling program from a young woman. Lastly, Xach helped me format/print a poster. He was keeping an eye on all the customers & details of all the projects. All with kindness and competence! Go staples! Great hires!
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November 2023 by Mahek Shah
Mary was an absolute gem bc when they were out of a product I needed, she not only asked me what it was I wanted but she then took time to call over to Waltham location to confirm they had some in stock. So far last couple of times everyone has been courteous and helpful. Shipping and printing can be busy but that is to be expected. So be patient. No cost and easy parking. Plenty of spots.
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September 2023 by Jimmy Vee
Open late, easy drop off location for UPS/Amazon packages, print/fax/copy at decent prices as well
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August 2023 by Isis Moon
Amanda was very helpful when I needed to find my printer ink.
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July 2023 by Kayla Dickerson
Managers are extremely rude. One of the managers held boxes for me and when I went to retrieve them two of them managers, in the most condescending tone, told me they smashed them and not sure why the former manager held them. Terrible customer service
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June 2023 by Noce
Don’t try to print anything here the machines kept having issues and no employee was around to fix them.Do it yourself for an unreasonable price here or go to a library
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June 2023 by Clash In Numbers
The pre check was horrible. Was disrespected the whole time and told I’m lucky that they even let me in there because I was wearing a bruins hat? Just weird. Don’t go to this place.
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May 2023 by Nic Laschever
Super happy. We had some posters made here after some issues at ups. Zach was extremely helpful in getting these printed and made correctly.
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April 2023 by Erinn Danielle
I really love to work with the people at the printing section. They're super supportive explain everything in detail and their customer service is always a ten. They also make great suggestions for my business.
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October 2022 by Dee C.
My stars is based on Samanthas service. Talk about a woman so sweet. She talked me and my daughter into downloading the app. She told us all the benefits and she was just so supportive and friendly. The store is clean and very organized, weird for a staples usually the ones I've been to are chaotic. Rumor is this is the first staples built and is claimed to be the #1 store. That I believe because the staff makes a regular shopping visit an impromptu social interaction. She was just so refreshing, such a light.
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April 2022 by Ray Stevens
This is the very first Staples store that started it all. Modern and well maintained interior with a wide variety of office products, ink, and technology products.
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January 2022 by Emily B.
I had such an atrocious experience there this morning. They have the most unhelpful people working in the store. All I needed were some folders and they refused to help me. When I couldn't find them myself they refused to help me order them online.
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September 2021 by Jeffrey Xiao
Great staff helped me find what I needed and helped bring the packages to my car
