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January 2024 by Amanda G.
Always very clean and organized and the staff is always so nice and willing to help. Produce is always great quality!
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December 2023 by Elizabeth Shaw
I had an awful experience with customer service. I called to inquire about whether I could return something I purchased through Postmates. I specifically called because I knew I might not be able to return everything. I listed what I had and the woman said I could come in and that the items should be returnable. I understood they may not all have been returnable if they came from the cold section, but I went anyway. Upon arriving, I accidentally said Instacart, because I am not a frequent user of Postmates, but rather Instacart and are way more familiar with their policies. Hence, why I called about Postmates to begin with… she accused me of lying, because I realized I had accidentally said Instacart upon arriving. She also proceeded to tell me there was a $15 restocking fee, which she never mentioned on the phone. I said I wouldn’t have come in had that been the case and she just continued to say I was lying and never said Postmates and that my story had changed. She had no goal of helping me as a customer. I shop at Star market frequently as I live nearby and it was a sore disappointment to have such a bad experience at my local store.
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October 2023 by Kero Chan
A large place with a large variety of groceries and household goods to shop. A fresh seafood corner is also available, staff would help to steam the lobsters after purchase.
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September 2023 by Elizabeth Doran
This Star Market is ok. I use it when I can't get to Whole Foods. They usually have what I need. The produce and meat is not as good as Whole foods. It is more difficult to find organic foods. The signature line is ok not great. I do not find this Star Market to be cheaper than while foods in general. Some items may be cheaper. Whole foods has better sales and if you are a prime member you can save more.
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September 2023 by glorcyinia
A large place with a large variety of groceries and household goods to shop. A fresh seafood corner is also available, staff would help to steam the lobsters after purchase.
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September 2023 by Timothy Meeker
Quality of this place has cratered. The seafood counter regularly sells dead shellfish, hot food bars are kept out hours past safe shelf life, and there's just clear managerial mismanagement rampant. Workers seem confused and without strong direction. Prices have also soared compared to any other Boston location, only saving grace are some good weekly sales.
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August 2023 by Patricia M.
It's always hit or miss at this grocery located across the street from Sax Fifth Avenue in the Prudential. You never know what products will be available or missing from the shelves. If you own a cat and are looking for Fancy Feast wet and dry, some days there will be product on the shelves and other days you will find next to nothing. Frozen food works the same way. The only way I will check out is the do-it yourself line because I can call over someone when items ring in at the wrong price. If you are looking for fresh fruot or vegetables it is only a short walk to Whole Foods
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June 2023 by Shannen D.
Star Market on Huntington Ave. has everything. Their sushi is always excellent, the pizza and sandwiches are fresh, and while I don't personally think self-serve is something we should be doing, the buffet style foods look good too. They even have a full alcohol section and a Starbucks in the back. It's a perfect place to get a meal if you're staying in one of the nearby hotels but don't want to go out to eat. There are self-service registers that the staff are good at keeping going.
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June 2023 by Caleb Nino
It was raining hard outside so they had all but one entry/exit closed lol. It was probably for a reason, but most everyone got SOAKED walking all the way around to the one door…Seems like they have very fair prices and a great selection!!! Perfect for a hotel re-supply lol
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May 2023 by Daniel Gulyas
Has been my go to market since 1982. Create an account for more savings.
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May 2023 by Mike Smalley
Great place to shop in Copley plaza area. We stay at the Marriott and always visit the Star Market for incidentals. They have great prepared meals too! Excellent beer, wine and spirits selections. Everything is so fresh!
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May 2023 by Devyn Sowry
I love Star Market! I've been coming here for years. The Starbucks and pre-made hot meals near the side entrance are very convenient! Definitely the nicest and most affordable grocery store around.
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April 2023 by Rich R.
I have rarely had an issue with the starmarket and Back Bay. the supermarket is the price of the large located in the heart of Boston, offers a good selection of food and non-food supplies. Perhaps one of the best benefits of using a Star Market is there a reward system on their app. Often I'll get notified about Awesome and even free promotional items. The customer service has always been great anytime we need to make a return never had any issues or they'll give me a star more market gift card. The ambience is like any supermarket. However, as this supermarket is located in BB Boston, you may occasionally see some people walking in with their dogs while wearing a fur coat lol.
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April 2023 by Ryan Leak
I frequent this location as I work down the street at Copley Center. It’s a nice and clean place but some of the workers are just miserable. I hate leaving bad reviews but it just keeps happening…I always shop for wine and liquor here because the prices aren’t bad and it’s convenient but there’s a man that works in this is department that needs to sharpen his customer service… I believe his name might be Bill if I recall correctly. The first few times I dealt with him I thought he might just be having a long day so I shrugged his attitude off but this last time I was there, he followed me and gave me dirty looks for no apparent reason. Followed it up by asking if I needed help in the most abrasive way possible and when I told him just looking around for now, he shook his head and whispered something under his breath… Just filled with negativity.He’s an older man so maybe he has a lot on his plate. I don’t think that’s an excuse to always be miserable to a loyal customer who tries to be nice to everyone there. Obviously have had more encounters with others here but it happens. The only reason why I’m leaving this review now is it tends to happen in the liquor department far more than anywhere else.
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April 2023 by Victoria Yu
Older white woman at the flower area was rude and probably racist. We were minding our own business picking flowers, but she kept snidely commenting "you know you have to pay for that" like we were going to steal them. Probably because we weren't 100% speaking English so she couldn't eavesdrop on us.