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February 2024 by Greta T
there was not a single customer in the room and 6 staff were there chatting laughing playing their phones instead of making my coffee…..
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October 2023 by Ivan Repin
I had quite an adventure getting to this place on October 20th, around 8:30 pm. All I wanted was to buy a few mugs as gifts, not a drink. But when I got there, the door was inexplicably shut, and the staff inside seemed to be playing the "ignore the customer" game, despite the sign clearly saying they were open until 9 p.m.So, I stood there knocking for what felt like an eternity, and still, no one came out to explain what was going on. Frustrated, I decided to give them a call, hoping for some answers. Well, that call turned out to be just as disappointing. The person on the other end couldn't care less about my situation and had a rude attitude, saying the manager wasn't around and that they could close whenever they felt like it. It was unprofessional and really rubbed me the wrong way.To top it off, they mentioned they had cleaning to do and hung up abruptly. The whole experience left me pretty sour. I hope they work on their communication and customer service so others don't have to go through the same frustrating ordeal.
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October 2023 by Alex S
Got everything wrong from name to pastry to drink I ordered
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September 2023 by Thomas Chapin
Disgusting bathrooms
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September 2023 by Jennifer Ortiz
I just walked away from that store , they’re extremely disrespectful. I ordered a Pumpkin Cold Brew in the store . There were 8 people working, they were all laughing and talking between them . They were doing everything except providing a decent service. They should respect customers and their time .
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June 2023 by Jack Clayton
Warren freshman staple. Empty in the mornings but gets full really quick
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May 2023 by El Trapo
This is my favorite Starbucks by far! I always order ahead and they are quick with getting the order out
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April 2023 by Veena E.
The only reason I keep coming back to this particular location is because I work nearby. It's overcrowded and the food and drinks are inconsistent. Don't expect much in the ways of quality control since most (if not all) of the employees are students.I've had drinks that have either been watered down, filled to the top with ice, or had an extra (like syrup that I paid for) missing. The food I've received is sometimes OK, but I've had their wraps and sandwiches fall apart or burnt because they haven't been heated properly. This morning, I ordered a loaf through Grubhub, and it was still in the plastic wrapping - unacceptable since I ordered 30 minutes in advance, and it was a slower day, too.There are just so many better cafes (including Starbucks) in the area that should be privileged over this one. Two stars due to proximity and that they typically honor milk substitutions. Also, FYI this Starbucks is operated through BU so you can't use your in-app reward points here.
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March 2023 by Shiran Soholitsky
A small and very crowded Starbucks. There is almost nowhere to sit.
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October 2022 by Meredith Babine
If you're in a time crunch, this is NOT the place to go. Often disorganized and overcrowded. I've had to wait 30 minutes for a coffee multiple times. This is a BU operated Starbucks.
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October 2022 by Jonathan Shum
One Grande Cold Brew took them 10 mins to make when there is no one else in front of me.
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September 2022 by Steven Z.
Suck place for consume!!! I order a venti cup of Macha Latte. And there are almost half cup of ice, is there any difference with medium cup with no ice?
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April 2022 by garry tat
These people mess up everything you order. Very messy. Show no respect to people not using ‘English’ names. What a shame. Please just go to pavement, it is only couple more steps.
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April 2022 by CHINMAY MUSALE
worst Starbucks ever. Racists.. Today during the holi festival the manager yelled at everyone in the store to keep quiet and order from GrubHub. I have been to starbucks during times when people are celebrating something around. Just because it's a brown crowd she yelled at us. No one behaves like this when white festivals are around.
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March 2022 by Karen Murphy
Yum! Everything was well mixed and crafted