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November 2023 by Shay R
Kevin. Racially profiled me, let all the white customers ahead and didn’t mention their food to the cashier the moment I came he’s yelling my order as if I was lying. I asked to meet with the manger and was met by Sandra very nice lady. He then came fromBehind the area asking what my problem is . I said she’ll talk to you after I leave. He said “what you gonna do about it” threatening manner then called me a Karen. He then argued with the supervisor and continued to speak Spanish about me as if I couldn’t understand. He needs to be fired !!
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November 2023 by Edwin Li
easily the *worst* subway I've ever been to, horrible service and food not fresh. I did not even start to begin my order and the workers (MULTIPLE TIMES THIS HAS HAPPENED) will start putting random stuff on your sandwich. I asked for lettuce, she started putting honey mustard on top of just the meats. What even??? Do not go here at all costs, unless you're looking for someone to get your order wrong and you'll end up eating a sandwich you didn't even ask for. Absolute dog water.
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September 2023 by Serene Teng
The worst service I’ve ever gotten, thanks for ruin my day?
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March 2022 by Ara Jung
This is on the Northeastern campus in Ryder Hall if you didn't know. Subway is as Subway goes, but with any typical campus run places the service is sub-par, and the amount of ingredients they put into your sandwich is also mediocre. I go because it's Subway that's it. I think the cookies run out pretty quickly though.
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November 2021 by abhi latpate
Good one, fresh breads, situated inside university, they don't put enough onions though, don't know why!
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December 2020 by Deo
This is probably the worst restaurant I have ever been to. They have never gotten my order right (after 5 tries now) and the sandwiches are always a mess. Opening the bag of food results in an explosion of bread crumbs and other parts of the sandwich that they didn't bother putting on the bread. And somehow the customer service is worse than the food. Everyone who works there is extremely rude and barely speaks English. They regularly talk amongst themselves and completely ignore the customers. And they always prepare to close hours before the actual close time so good luck getting any drinks or chips past 6PM. They should fire every single person who works here or at least get them to give a damn.
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February 2020 by Piyush Gupta
Really bad customer service. The people working here are too arrogant and if you ask something, they look at you as if you are asking for their kidney or something.\ 3 tomatoes in a footlong, seriously!! When asked for more, I got a poker face again.\ They don't recieve any coupons either.\ \ Would not recommend anyone to waste their valuable time here.
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December 2019 by Jon Sullivan
Always out of ice and their beverages are flat
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November 2019 by Prajakta Rodrigues
Always my go to place!
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October 2019 by Sunny Shukla
A new way to serve customers. You can't have more than 4 sauces and they will charge extra if you ask to cut a foot long into half and pack separately. Service is at best rude and disastrous.
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September 2019 by Tony Schm
Subway does not pay any tax in Germany
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July 2019 by Khoobi Mehta
Worst possible customer service. There staff if rude, astonishingly lazy and dont admit their mistake. I would prefer walking an extra 0.3 miles to buy a sandwich rather than buying it from here.
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May 2019 by Nehal Kawa
Fresh veggies
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March 2019 by Kartik Bharadwaj
A nice subway outlet located at Ryder Hall within the Northeastern University campus in Boston. The attendants who work at this outlet do not have English proficiency and they make your life real difficult when you ask them something or ask them to repeat or clarify. I also had to bear their brunt because of their ignorance. They kept speaking in Spanish in between themselves while I was trying to order and I am certain that it had to do something with me. Go here only if you have ample amount of time and patience with you. The service is decent but good luck with asking for options. Be ready for poker faced expressions all the while.
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November 2018 by dhruv lalani
Good location but bad customer service
