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February 2024 by Rory Gentile
I have had four experiences working with Superior Diamond Setting and Roupen Sarkissian. Every time, Roupen has treated my wife and I like we are his sole focus, even though we know he is very busy. This customer experience, combined with the unbeatable prices, makes it a no brainer when considering where to get your diamonds. I can't wait to work with him again.
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January 2024 by Jacquelyn Tetreault
Roupen worked with my fiance to create an amazing engagement ring. My fiance showed him a few photos and he exceeded our expectations when designing my ring. We could not be more happy with the ring and are so excited to get our wedding bands from Roupen as well!
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January 2024 by Timothy P.
Can’t say enough great things about my experience with Roupen and Superior Diamond Setting. Fantastic service and attention to detail. Not sure if there’s anything Roupen cannot create! Would highly recommend.
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January 2024 by Michael Pisano
5 Stars simply does not do a justice to how confidently I would recommend Roupen to any friend, family or stranger. We first visited Roupen for an engagement ring consultation and he quickly became much more than our jeweler. We now consider him a friend after 4 pieces of jewelry that he made perfectly. He custom built an engagement ring, two wedding rings and a necklace for my wife. Not only does he enjoy the company of every customer, he truly puts his heart into each piece of jewelry. If you want subpar jewelry please go elsewhere - Roupen never settles for less than perfection. I cannot wait for the next piece he creates for me. We’ve already referred him to my sister in law and many more to come! Roupen will always have a referral from my wife and I!
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December 2023 by Freddy Widmer
With a recommendation from a recently married friend who had also been to Superior Diamond Setting for their rings, we happily set up a meeting with Roupen to start our own ring process. The entire appointment was so lovely, and it was clear that he cared about helping us create our ideal engagement rings. My partner and I both had our own styles and questions about practicality, and Roupen listened intently and provided us wonderful advice as he guided us to the eventual results, which we could not be more grateful for. We strongly recommend any prospective couple to visit Roupen!!
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November 2023 by Whittaker Seaverns
Long overdue review, but felt the need to shout from the rooftops how fantastic the experience of working with Roupen was. I can not thank Roupen enough for all of the amazing work that he did.There are 3 main things that really made the experience of working with Roupen stand out:1. Support: Beyond just the basics of explaining the 5 Cs and about different types of engagement rings, Roupen helped us create a truly special engagement ring. He was there to explain the implications of different design decisions and included me in the entire process - explaining what I should be looking at in the CAD design and ensuring that everything was perfect.2. Transparency: One of the hardest parts of buying an engagement ring for me was not knowing if I was overpaying for any part of the process. Roupen was incredible in walking me through the entire process, explaining the component costs of the diamonds, materials, and design. Roupen was always cognizant of the budget that we talked about at the very beginning of the process and how we can make the most beautiful ring within that budget. This meant that by the time I decided to buy the ring, I was very confident in my purchase. Roupen is transparent by nature and excited to explain the process such that I knew exactly what I was getting and why.3. Trust: More than anything, the best part of working with Roupen was that I could confidently trust him. He was always available to answer questions via text and incredibly supportive when we made the decisions about diamonds and actually handing off the ring. Roupen always made the experience exciting and never missed an opportunity to hype me up about how much my wife was going to love the ring (he was 100% correct). For such a big purchase decision like finding a jeweler for an engagement ring it can be very daunting, but being able to so quickly trust someone made the entire process enjoyable!I was truly surprised about how positive of an experience it is to work with Roupen and recommend to anyone and everyone to visit Roupen and understand his process and approach. I had such a great experience with the engagement ring buying that there was no question in my mind when we asked Roupen to make our wedding bands. Unsurprisingly he knocked this out of the park as well.Thank you again to Roupen for all of his support throughout the process and I look forward to my visits for ring cleanings and to catch up.
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November 2023 by Lindsey Arshen
I had the pleasure of working with Roupen at the Jewelers Building in Boston, and I can't say enough about the exceptional service he provided. Roupen goes above and beyond to educate you about diamonds, making sure you make an informed decision. I trust him completely with my family heirlooms, and his honesty and integrity are truly unmatched. Plus, you won't find a better price anywhere else. If you're looking for a jeweler who combines expertise, trustworthiness, and affordability, Roupen is the one to go to.Roupen's attention to detail when explaining the cut, clarity, and color of my diamond was truly impressive. He took the time to ensure that I understood every aspect of my purchase, which made me feel confident and informed. His commitment to educating his customers sets him apart as a jeweler who genuinely cares about your satisfaction. It's this level of personalized service that makes Roupen a standout in the industry.
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September 2023 by Patrick Loftus
Roupen is a masterclass in a customer service and quality craftsmanship. He made the entire process seamless and went above and beyond with his work. I could not recommend the business more highly and look forward to being a customer for life!
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September 2023 by Matt Smith
I had the good fortune of working with Roupen on my wife's engagement ring and I have gone back to him 3 times since. He always delivers exactly what I am looking for. Roupen is a true pleasure to work with and I can't imagine myself going anywhere else.
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September 2023 by John C
This is long overdue, but Roupen was amazing for us. He was friendly and made the the process much comfortable and easy, and was able to give me advice about designing jewelry I never thought of (going with a slightly thicker band for longevity). But throughout the process I never felt pushed, and after our meeting he made an absolutely beautiful ring for a very good price. It literally surpassed my fiancé’s expectations, she loves it and gets compliments all the time. Thank you Roupen!!
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September 2023 by Jonathan Carnino
Roupen is the best of the best and I'm so thankful I found him. He's not only an amazing jeweler but a great person to work with too. My fiancée couldn't be happier with her ring and it's all thanks for his amazing craftsmanship, attention to detail, and overall help.I didn't know much going into this process but Roupen was happy to take the time to educate me so I could understand all aspects from start to finish. First, he had me come into his shop and helped me pick between multiple options for stones (all very well-priced too). When I was curious to see an option he didn't have, he quickly made a phone call and was able to have the stone brought to us within minutes. Throughout the entire process he made sure I wasn't pressured into any specific stone or setting, and provided me with all of the information to help me make a decision myself.His transparency on pricing and willingness to go above and beyond was so appreciated too. Roupen will get you the absolute best for your $ and is will work with any budget you have.When I decided last minute I wanted to set the stone slightly lower since my fiancée is a nurse, he didn't hesitate to have a brand new setting custom designed and to reset it quickly for free. He wouldn't even take a tip when I tried to compensate him for his extra time and efforts. He genuinely has your best interest in mind and wants you happy with the final product.We're so excited to come back to Roupen for the wedding bands and look forward to working with him in the future. I would absolutely recommend Roupen to anyone and I'm certain you will be happy you went to him.
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July 2023 by Manuel Valera
It was my first time at Superior Diamond Setting Lab and it definitely won't be the last. My wife's weeding ring was bought from a different store. After a few years of wearing it. She noticed a small missing diamond on the band of the ring. Roupen was very knowledgeable and helpful even though I was last minute. He was able to make the ring look beautiful again right before my wife's birthday. I really appreciate you guys work. I'm glad I stopped by Superior Diamond. I'll see you guys soon for a cleaning. Thank you Manny
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June 2023 by Marlies Roberts
I had the absolute pleasure of working with Roupen, the owner of Superior Diamond Setting, and I cannot express enough how grateful I am for his exceptional craftsmanship and unmatched customer service. A few years back, Roupen custom made my engagement ring in collaboration with my husband, and the experience was simply outstanding.Roupen's attention to detail was remarkable. Not only did he bring my husband's vision to life, but he also added a special touch that made the ring even more meaningful. He suggested incorporating a hidden orange gem on the inside of the ring, knowing that it's my favorite color. This small but incredibly thoughtful gesture added an extra layer of sentiment to an already stunning piece.Speaking of stunning, I am constantly amazed by the brilliance and sparkle of my ring. It truly outshines most other settings I see, and I receive compliments on it all the time. Roupen's skill and expertise in diamond setting are evident in the exceptional quality of his work. I couldn't have asked for a more exquisite engagement ring.When it came time to choose a wedding band, there was no question that we would return to Roupen. Once again, he surpassed our expectations with a beautifully crafted piece that perfectly complemented my engagement ring. The attention to detail and precision in his work are second to none.One of the most remarkable aspects of working with Roupen is his delightful personality and professionalism. He is a true joy to work with. He is always responsive, attentive, and goes above and beyond to ensure his clients are satisfied. What impressed me the most was his ability to remember his clients even years after their initial visit. It made me feel valued as a customer and created a personal connection that is rare to find in the industry.Additionally, Roupen's willingness to provide regular cleanings and maintenance for my ring is a testament to his dedication to customer satisfaction. He understands the sentimental value we place on our jewelry and takes the utmost care in preserving its beauty.If you're searching for a jeweler who embodies professionalism, skill, and a genuine passion for creating exquisite pieces, look no further than Superior Diamond Setting. Roupen is a true artist, and his work speaks volumes about his talent and dedication. I wholeheartedly recommend him to anyone in need of a custom piece or expert diamond setting.Five stars simply do not do justice to the level of excellence Roupen and his business consistently deliver. My experience with Superior Diamond Setting has been nothing short of exceptional, and I am confident yours will be too!
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June 2023 by Jorge Escobar
Had a great experience with Roupen, the process was easy and he’s very informative. My fiancé loves the ring. I highly recommend him.
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June 2023 by Marlies R.
I had the absolute pleasure of working with Roupen, the owner of Superior Diamond Setting, and I cannot express enough how grateful I am for his exceptional craftsmanship and unmatched customer service. A few years back, Roupen custom made my engagement ring in collaboration with my husband, and the experience was simply outstanding. Roupen's attention to detail was remarkable. Not only did he bring our vision to life, but he also added a special touch that made the ring even more meaningful. He suggested incorporating a hidden orange gem on the inside of the ring, knowing that it's my favorite color. This small but incredibly thoughtful gesture added an extra layer of sentiment to an already stunning piece. Speaking of stunning, I am constantly amazed by the brilliance and sparkle of my ring. It truly outshines most other settings I see, and I receive compliments on it all the time. Roupen's skill and expertise in diamond setting are evident in the exceptional quality of his work. I couldn't have asked for a more exquisite engagement ring. When it came time to choose a wedding band, there was no question that we would return to Roupen. Once again, he surpassed our expectations with a beautifully crafted piece that perfectly complemented my engagement ring. The attention to detail and precision in his work are second to none. One of the most remarkable aspects of working with Roupen is his delightful personality and professionalism. He is a true joy to work with. He is always responsive, attentive, and goes above and beyond to ensure his clients are satisfied. What impressed me the most was his ability to remember his clients even years after their initial visit. It made me feel valued as a customer and created a personal connection that is rare to find in the industry. Additionally, Roupen's willingness to provide regular cleanings and maintenance for my ring is a testament to his dedication to customer satisfaction. He understands the sentimental value we place on our jewelry and takes the utmost care in preserving its beauty. If you're searching for a jeweler who embodies professionalism, skill, and a genuine passion for creating exquisite pieces, look no further than Superior Diamond Setting. Roupen is a true artist, and his work speaks volumes about his talent and dedication. I wholeheartedly recommend him to anyone in need of a custom piece or expert diamond setting. Five stars simply do not do justice to the level of excellence Roupen and his team consistently deliver. My experience with Superior Diamond Setting has been nothing short of exceptional, and I am confident yours will be too!
