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February 2024 by Mary Pabon
Alex was an amazing he help he helped us even when he had to leave and great customer service
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November 2023 by Anita Brimage
They help me with my problems I didn't have to wait long.
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November 2023 by Kristopher Kuss
The employees were friendly and willing to help. They really only gave me information that I can find online.
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November 2023 by Lula Owens
Anna the store manager was awesome and helpful and patient she deserves a raise.
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October 2023 by elisha ross
Luis and True are by far Awesome! However, I must be honest everyone I've dealt with at this location has excellent customer service. Luis, went above and beyond to help me out with my phone. True works in South Boston however, he was there and help Luis smooth out my phone dilemma.
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October 2023 by Dan U.
Luis saved the day !! I dropped my wallet and as he walked into work he handed it to me !! This is my T mobile store .... the customer service is amazing ...... it's 11 in the morning and no one is here I love that ... they just know how to provide excellent customer service ............
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September 2023 by Erick Medina
Got help with a screen protector and a car charger today.Shoutout to Ana!*…
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July 2023 by Stacey Danielle
Came here at 10:30am they are supposed to be open at 10am. Woman that walked in at 10:30 said it would be another 30 mins and locked the door behind her. They do not care because we in the hood. Just ghetto
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July 2023 by Stacey Brice
Came here at 10:30am they are supposed to be open at 10am. Woman that walked in at 10:30 said it would be another 30 mins and locked the door behind her. They do not care because we in the hood. Just ghetto
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May 2023 by Evelyn Castillo-Rivera
The person was not very helpful, did not even try to work with me on my issue. Was very cut dry. Did not offer any other options,Not a good salesperson. Very disappointed I i want to keep T-Mobile.?
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May 2023 by Amber Sullivan
Great service..Got exactly what I was looking forQuickly, effortlessly and efficiently can't beat that ...
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March 2023 by Chris H.
T mobile can suck my balls although I'm pretty sure I'd still be mad and they would just suck wrong. Want to know more then check out my review of AT&T on American Legion Hwy in Roslindale. It feels wrong to give that company 1 star.
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March 2023 by Boston Irish2009
Sonia is the best !! Everyone is happy in this store and I watched customers go speedily in and out the door. My problem was I lost my SIM card and Sonia knew what to do and 10 minutes later I was back to normal. It was giving Tuesday and she also gave me a heart cup !!!! The place is great and shout to to Luis .... he keeps my dog calm
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January 2023 by Stephen Williamson
The staff here are very helpful and the store is spotless
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January 2023 by Madeline D.
Came in to turn in my old phone after getting a trade in, and was told zero explanation by a very rude employee that I "couldn't do that." When I asked why (because all the information I received from t-mobile said the best and fastest way was to turn it into a physical store) he just said I couldn't - no apology, no reasoning. Turns out after looking online that this t-mobile is an authorised retailer and not a regular store, and these types of stores can't accept returns. Would've been nice if the employee actually knew anything about that instead of rudely turning me away and acting like I was stupid. He handed me a shipping label and walked away without saying another word. Absolutely awful customer service.