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January 2024 by Sydney Bobb
tried to open a bank account. sebastian said yes. I sat down. “do you have two forms of id?” “yes” a couple of minutes later “we’re actually pretty understaffed and I’m the only teller so it might not happen” “how long does it take” “15-20 minutes”I’m good. mans was just looking for an excuse to go home imo.
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January 2024 by Family Dibona
Went on a Sunday at 1:00pm - the doors are closed - the website and sign clearly say open Sunday 11am- 2pm. Called no answer, not even an automated answer on their phone, poor service.
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June 2023 by Mildred I
Exelent customer service. The nicer people. I like it
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April 2023 by Amanda Eardley
The employees here are exceptionally kind. Five stars.
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January 2023 by Greg M
I have had great experiences with this branch. Tellers are helpful, knowledgeable, and very friendly. Thank you for the great service.
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November 2022 by Laqueen B.
TD Bank was originally called TD Ameritrade. It was originally meant to be a securities exchange firm dealing primarily with stocks, bonds and other financial assets for personal and corporate business structures. Since early 2018s, it branches to a personal account banking for students, homeowners and primary banking account with a broader base in person banking, rather than dealing with Wall Street or other firms such as ETrade (which also have store front offices). TD Bank (now sinced renamed) has no other relation to a public figure, an athlete, or a celebrity other than those who have personally endorsed it's banking services. Thank you. LaQueen Battle Boston, MA November 4, 2022
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March 2022 by elona musliu
Lavdrim is the BEST branch manager. He is very patient & helpful with me & i'm forever grateful!
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December 2021 by Lizz Allan
This branch is ALWAYS soooo slow... a transaction like getting quarters should take a matter of minutes, yet took 10mins even though no one in front of me!!PLUS to add insult to injury, I actually bank with them, and they would only ALLOW me $20 of quarters (I asked for $30!)!!! I mean.... if you can't get quarters from your own bank, WHERE are you supposed to get them from?!
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November 2021 by Nick Lu
This pretty much applies to every TD I've been to. Their turnover rate must be bad because nearly every time going there the person is new and clueless. They have trouble locating my accounts. Nearly every visit they need to involve a manager because they don't know what they are doing. One time I set up a security deposit account. Of course it was someone new and they did it completely wrong and listed my address as the property address. This is a big deal in MA, it needs to be done exactly right. Also if you ever have trouble logging in online, worst policies of any bank hands down. You will have to call, they will ask unanswerable questions and tell you to go to a branch, which sometimes isn't possible. Go elsewhere, literally anywhere but TD
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October 2021 by Avtar Singh
I came in to cash a check. I didn't even know that my card had been frozen until one of the tellers mentioned it. The manager i believe who goes by lav took care of my card while the teller cashed my check for me! The customer service was amazing!
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October 2021 by Jasmine P
Very patient and helpful staff, Jusky was great!
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October 2021 by Baljinder Kaur
The staff here is very friendly and efficient!
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September 2021 by Tarkan Topcuoglu
Terrible! I have been on the phone to reset my online account password last 55 min and transferred to eight different people. Nobody know what they are doing and they keep transferring from one person to another. What kind of service is this?
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September 2021 by Tyler Kim
Lavdrim was very helpful and knowledgeable, really appreciated the kind staff here!
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August 2021 by Wendy G.
Convenient location. We went to open an account for our daughter attending college. When we entered two people were at the ATM, no line & 2 personal bankers/tellers. We were immediately greeted & seated by Ishmael who was friendly, and informative. The process was a bit more time (about 1hour) to open checking & savings accounts. Very cool promotion- 15 transactions in 60 days equals $50, swag bag had hand sanitizer, coin bank, chip clip, key chain & nail file. Very positive first impression.
