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January 2024 by Shoba Nair
Steve was great! I really appreciate the way he handled all my different requests so efficiently and effortlessly. Thank you!
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May 2023 by Deborah Gentle
I recently visited my niece there at the west end apartments at Vesta and the experience with the concierge was outstanding esp McNeil he was on top of everything and knew everything about the area so helpful also the facilities manger mike caso was great
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May 2023 by Nora Hutchinson
Really appreciated how fast the team responded to my request to fix my kitchen faucet. They were amazing!
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May 2023 by SU MIN LIM
This is the best apartment to stay in Boston.Excellent location, accomodating leasing team, amiable concierge team, and proficient service team.
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May 2023 by Zachary Prager
Both Asteria & Vesta’s concierge team are some of the nicest and well manned group of people I’ve ever encountered!!
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May 2023 by Anindita Ganguly
We love the heavenly view of sunset and full moon over shimmering Charles from our apartment! Couldn’t ask for a nicer, most expeditious and more resourceful super than Mike. Hugely appreciate the warm hospitality of the awesome team of concierges Iman, Judy, Mike, McNeal and others. Extremely pet-friendly building, where our yellow lab enjoys the cuddle and hugs from the concierges, tenants and loves playing with the other pets.
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May 2023 by Dottie Stewart
The maintenance crew is great! They responded quickly and very professionally. We also cannot say enough great things about Paul the concierge! He is the best face for Asteria and goes above and beyond to make our lives easier every day!
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May 2023 by Katina Wolfe
The maintenance crew at Vesta is the best! Mike and his crew is professional, prompt following up on service requests, and then follow up a day or two later to make sure the issue was resolved. They are friendly and take pride in caring for the building and their work.
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May 2023 by Smitha Magal
The face of The West End Apartments - Asteria are incredible - Mike, Daniel and Paul (concierge). They have gone beyond all expectations and helped in many ways. Keepers three! Our stay has been pleasant because of them. A shout to the on site leasing team in general and Brandon in particular. Thank you!
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May 2023 by becky Greven
Mike and Steve are an incredible service team! They respond immediately to service requests and are professional and friendly. They make sure everything is 100% and leave the work area spotless!
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May 2023 by Prabina Chettri
Love this property!The building is very well maintained, the amenities are really good and the view from the building is amazing. I also love the building staff, they’re so friendly and helpful.There’s a nice dog park outside and the property also has a really nice walking space for pets.Some of the advantages of the location of this property are:1. Close to some of the best places in Boston - Beacon Hill, Boston Common, North End.2. Easy access to red line (Charles MGH), green line (Science Park/West End) and Commuter (North End).3. Close proximity to MGH, Mass General Eye and Ear and so many other medical facilities.
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May 2023 by Hao Chen
The maintenance team is best ever! I have lived in Equity Apartments in other places and this one is the best. The maintenance team respond super quickly and they are very professional. They have done an excellent job ensuring that everything runs smoothly and any issues are addressed promptly. Their attention to detail and commitment to ensuring the building is well-maintained is truly commendable.Not only are they skilled at what they do, but they are also friendly and approachable. Whenever I have a question or concern, they are always happy to help and provide me with the information I need. I would highly recommend them to anyone looking for a well-managed and maintained living space.
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May 2023 by Stella Lin
Very friendly and service oriented staff. Paul the concierge goes above and beyond to ensure that residents get the right packages, and he helped me get in and out of my apt when I had a foot surgery. Mike the super is quick to fix anything around the apt before they become bigger problems. And Casey in the leasing office is a problem solver and does her best to ensure customer satisfaction.
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May 2023 by Noelle Casali
The leasing office team is extremely helpful. We worked with Brandon during the application process and he was the best. So quick to respond to emails and help us out when we had questions or problems when applying. I definitely recommend reaching out to the leasing office with any questions, they really are great.
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March 2023 by Eric G.
The ridiculous water bills continue month after month. My last bill was for more than 3000 gallons of cold water. The last email is posted here. They refuse to provide contact information for a supervisor. DO NOT under any circumstances rent from West End Apartments.
