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November 2023 by AnnMarie Campbell
Tina's boyfriend at the front desk harasses us. Tina is in an abusive relationship with him. They were dumping garbage illegally in our garbage bins. They speak about the customers in their own language. Everytime my husband and I walk by the bf laughs at us and starts talking about us in his own language. My husband and I are going to call the police on them and take them to court. I used to get my nails and feet done. They all talk about you in their own language. I would never recommend this place to anyone. Go somewhere where they will appreciate your business. I live in the building and now travel further for services where they appreciate me. We never did anything wrong to them. I can't believe people can treat you like this. I would give them zero stars if I could. We never did anything wrong to them. Tina is sitting right in front of the bf when he laughs at us. I really wish they were not like this because I like nice people.
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November 2023 by Fred Ellis Jr
Been going to them when they were in Roslindale a d now in west Roxbury much bigger place its like when you go in everyone knows your name that's right like cheers for real just ask them do they know me
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July 2023 by Pugthebandit
I wanted a basic manicure on my short nails. The male manicurist insisted on using a drill on my cuticles, saying he knew what he was doing. Well, he butchered my natural nails?♀️. The part of my nails that he filed has grown out to the tips, & is now flaking & jagged. They get caught on everything. Zero stars. Seriously.Service: Manicure
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May 2023 by Euronna Taylor
I’ve been a regular, well tipping customer for many years now, but today was my last visit to Tina’s. I’ve tolerated what I suspect to be talk about me in Vietnamese while I’m in the shop, pushy upselling of other services, and scam-like fluctuating pricing/payment options but today was the LAST STRAW.I entered the building in the late afternoon requesting a refill and pedicure. I was assigned a nail tech who I had never worked with before. He wasn’t pleased with the way I held my arms, elbows and hands so began to bend them for me. This continued throughout the refill until it was time to paint my nails.At that point, I was assigned to another nail tech who was busy playing cards with another employee. It became obvious that she was NOT happy that I disturbed her card game as she was rude and curt in her interactions with me. I typically get marble design, and pick my own colors; the nail tech abruptly selected and slapped colors of her choosing on my nails, and proceeded until I asked her to stop.I COULD NOT BELIEVE THE NERVE of the nail tech and other staff; as I expressed displeasure in the nail outcomes, they gathered around us, speaking in Vietnamese and LAUGHING! She even asked which of the seven colors used on my nails, did I want for my pedicure. I respectfully declined, paid the bill, tipped minimally and left.My point? I work way too hard for my money to spend it at a business that is NOT going to respect my wishes and appreciate my patronage. There are too many nail shops in town to settle for such blatantly poor customer service.I’m sure the Attorney Generals office will be interested in hearing about the discrepancies in payment policies (Cash App/Venmo) and varying pricing as well!Service: Acrylic nails
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March 2023 by Meghan Cotoni
I went in to get acrylic nails soaked off. I’m pretty sure Tina herself did it. She was SO incredibly rude. She basically forced me to get a manicure after. She said my cuticles were so bad and yellow and guilted me into getting a “manicure”, which was truly just getting my cuticles cut. My best friend was with me and we basically got the same thing done (soak off nails) but she didn’t get her cuticles cut. She was charged $15 while I was charged $35. $20 extra to get your cuticles cut by a rude woman? Insane. I didn’t even want to get them cut but Tina shamed me into it. I didn’t say anything about the price because the staff was so rude and I just wanted to get out of there. Never again.
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February 2023 by richard wakem
I came here many times with my daughter over the years. Never knew what they were saying. Today I bring a friend with me who speaks Vietnamese. The worker didn’t know my friend spoke Vietnamese. The person doing nails talk very badly and was insulting the whole time they were doing the nails. So when you go to Tina’s nail be aware they speak poorly about their customers. So when they smile at you it’s fake and they talk badly about you. NEVER GO HERE. My money will never go to this place. VERY INSULTING BAD PERSON. Never go here.Service: Foot massages
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February 2023 by Mimi Mimine
Horrible experience requested an eyelash removal. It felt my own eye lashes was being ripped off my eye lids. The staff are rude and not professional. I was in pain and agony. I was shown no empathy and no kindness.The customer service is horrible. The staff was good careless and very disrespectfulService: Eyelash extensions
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January 2023 by Paris Williams
They pick and choose when they wanna close early i went by at 7pm befor came all the way from braintree on a week day pulled up to the salon and noticed the lights were all off i called and the lady stated they were closed i stated but your hours on your door states you close at 8pm and the lady stated im sorry but we going home that wasnt the first time that happend so this time imma leave a review everytime they close early im leaveing a review another time bout a year ago i went in for some pampering for my birthday they guy started doing my pedicure and when his appointment came in he just rushed thru my pedicure so he could get to his appointment he started cuting my cuticle ect this place is very weird at times be carefulServices: Eyelash extensions
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December 2022 by Deedee M.
I've had my ups and downs with this location. It's like you know the old man who works at the front doesn't care about u, just your money, but we still keep coming back. Everyone comes there to have Kimmy do their lashes, but like most of them, there's always a wait. They double book with no problem here, & do not respect appointments. The prices on the board are different than the papers on their stations & they end up charging you at least $20 more. They force gel on you even when you say you don't want it! Normally when I get my nails done, a nail always breaks or chips. When I go to nick I have no issues. He normally has someone because he's popular & knows what he's doing. If I'm not getting my nails done from nick I'll just leave. The pedicure they gave my bf caused his foot to hurt for over a week. They don't care about your pain nor the health of your nails. Also, they use that cheese grater thing on your feet which is illegal & nasty . They need to get to work with that pumice stone like they're supposed to do. Also if they're too busy, they'll push you off to their other salon across the street. They all listen to their phones on LOUD the whole time
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December 2022 by Hennessy
kenny does a well job it’s that other lady in there she rushes and everytime she does my nails they chip the next day she does not need to be doing nails never going back now 40 dollars plus tip for a refill for the nails to chip next day ??Service: Acrylic nails
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October 2022 by Sonya Gillis
I came to get my nails done I had a scheduled appointment this is my a 3rd 4th time coming here and Christine has had a little attitude the last 3 times And I blew it off because she was good at doing my nails and feet but her attitude lately today September 13, 2022 was too much for me to want to deal with.I asked her first if there was a problem or was she upset about anything and she says no then I let her know I did not like her attitude and I let her know, I do like her I let her know she does good nails and feet but her attitude lately has been terrible. She started mumbling stuff in her language and I told her if there was anything she wanted to share please do I said but don't be rude and go into your language talking about me to them I said if you have an issue with me.I also told her I will not be going there again giving her my service nor my money for bad attitude!The guy at the front desk can be quite rude as well when you walk in there, I'm not paying people to be rude to me when I'm coming for a service that my money spends on!Services: Acrylic nails
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September 2022 by Simone Blake
It was rushed. They didn't even allow me to use the dryer, he just said leave with slippers on. I asked for yellow and he started painting them white and then I had to ask for yellow, which he put over it. My nails chipped. It lasted less than 20 min and I wouldn't recommend or go back.
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August 2022 by Melissa Perry
Theresa is the best. My nails lasted 3 weeks. They never last 3 weeks
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July 2022 by Dominique Haskins
Usually I go to Nick he’s great however customer service is awful at this place. Appointments are a joke here and don’t rely on them. I had an appt at 10 am to be told by Cow the front desk guy that I still have to wait 45 mins. This place isn’t even worth going to , they re use the flip flop from the pedi station and don’t soak off the gel like they are suppose to instead they use the drill and make your nails thin. Stay away and put on Google translator to hear what they saying you’d be surprised.FYI the only reason they even have a few good reviews is because they give you something is you wrote a good review but as you can tell from everyone’s nail pictures the quality isn’t even good
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June 2022 by Dana Rodriguez
I will never go back there,y went yesterday Saturday 25 ,2022,and Kim was super horrible are doing her job I even have to make her redue 2 of my nails bebías the power didn’t go all the way,and now today surprise the dip it’s already coming out super mad about this ?????Service: Dip powder
