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February 2023 by Kendra W.
One star is too much the staff is rude and acts like they only speak Spanish the Cashiers eat at the desk wear nasty outfits and talk on the phone while customers are in line they follow you around the store the food is Overpriced especially the Meat and I would never recommend this shop to anyone they're spiteful and say negro about African Americans who they think don't understand they need to be shut down we need new stores to shop in this isn't it
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December 2022 by Kevin “Brownbear” Brown
Nice store friendly place
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November 2022 by Erica C.
I was in Tropical food store today and it will be my last time. I have lived in Roxbury for about forty years. The heavy-set Hispanic Woman cashier out of uniform accused me of having a problem because I placed my groceries down on the conveyor belt before an employee that was buying an avocado. I was next in line and carrying my things she pre-assumed I was saying something about the employee in front of me. I ask her why would you think there is a problem? She said oh you are throwing things and they want us to be nice to them, but they are nice to us. I explained I was not saying anything about him, and he was in between two lines. After going back and forth with me she walks away tells me I can talk to the manger. I walk over and the White tall Man the owner and a Man of Middle Eastern descent who is a manger and the cashier come over as to explain what happen. The Middle eastern manager then went on to accuse me of going in the store and arguing with someone else a couple of weeks back. This is a lie. I only go in Tropicals for quick things because they are overpriced. He lied and accused me of something I never did. I then pulled down my mask and said check the cameras. The White tall Owner Ronald Garry that is the name attached to the business did nothing. He did attempt to listen to both sides of the story from the cashier. However, he was defending his employees. I walked away and let them know I will make a review for their store. Again, I will never go in Tropical Food Store. I am a community member and I love to shop local, but the level of disrespect and customer service is not worth my time or money. That is do not waste your time at this unprofessional and overpriced grocery store. I have to remember that Foodies is up the street and Stop & Shop is not too far. Lastly, the cashier was conversing with the bagger and some other cashiers or leads. I said isn't it rude to talk to them while I'm waiting to pay for my food when I'm thinking she is done ringing me up. She then says oh you know I going to get a price check, I said how do I know that you were speaking Spanish to the other cahier. She said its common sense. She never said we need a price check. Extremely unprofessional!
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November 2022 by Chris
The store owner has been selling chocolate bars that have gone bad in the sun or have expired, as well as selling expired bread milk, and other dairy products. Prices are too high and he refuses to reimburse the customer for selling them rotted products. This business has been reported several times by other consumers in the public and I feel this establishment is only a mere reflection of how little our government oversees the disadvantages between the public and the status quo.
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October 2022 by Mochahontas O.
Prices are extremely high. Its like they are ripping off the community. When they were in the old building prices were very good. I guess we are paying for the new, clean building. A 24 pk of Poland Springs water was $6.19 at one time. They are more expensive than Stop & Shop. It's disgusting!
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September 2022 by Vasela M.
This place is truly a hidden Gem!!!! Best supper-market in the area, hands down!!! They literally have everything you could possibly imagine and more. I've never been to a supermarket with THIS much variety of food. Everything is super fresh and the staff is extremely helpful and friendly. I will never need to go anywhere else, I will most definitely be back!!!
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August 2022 by I. H.
Great place to get all your groceries especially if you're from the Caribbean or looking for food not normally sold at the supermarket like Stop & Shop. The meat selection is vast, but the prices can be high sometimes. But overall it's a good place to shop.
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January 2022 by Jay M.
Great place for spices and sauces you can't find elsewhere. Great Boston area market for my barbecue j*** chicken sauces and spices. Excellent grocery place for meats or breads that you don't find in regular supermarkets.
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December 2021 by Daniel Calderón
mal servicio deben votar a todas esas cajeras que trabajan ahi mala actitud
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April 2021 by Anke Rudy
Great selection of rice, beans, hot sauces!
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November 2020 by Stephanie B.
I found my happy grocery store! I'm one of the weirdos who enjoys grocery shopping. But, tropical foods was really an enjoyable experience because they had so many products that I struggled to find elsewhere! Being from Miami, there are a lot of staples that I cannot find anywhere in Boston. I was shocked to find a good amount of these at Tropical Foods. One of these is galletas - a Cuban cracker that is a staple in Miami. Not only did they have them, but they had my favorite brand (La Unica)! They had many other great products such as tropical produce (mangoes, guavas, papaya, yuca, and more!), bacalao, less common meats, and snack foods! They also had lots of kitchen tools and tabletop small appliances - things that are, again, commonly found in grocery stores back home! I had high hopes for this store after hearing that the founder is cuban, but it definitely met my expectations! Can't wait to return
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November 2020 by Raymond Samms
If you are looking for June Plum juice which is probably out of season. You will not find it!
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August 2020 by Jay LightEyes
Yes you can find items from other countries but I hate that the staff is so unprofessional and some are rude .
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June 2020 by Laura T.
A spot where it was easy to find many different brands of Ackee! Felt very welcome and the employees working there were very helpful. I am looking forward to going back whenever I need some Caribbean ingredients!
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May 2020 by Jose Justiniano
good store and fresh food
