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February 2024 by Dean Oliviera
This is by far the most friendly UPS store i’ve been to in the Boston area. The staff is very friendly and personable and i had a very good conversation with them. The store has taken a turn for the best under the new leadership. 10/10 would ship with this store again.
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February 2024 by SHAIK on Board
The men in blue are very polite and maintain a friendly vibe at the store. They are very forward with assisting customers and provided quick resolutions to any questions i had about shipping some fragile items.
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February 2024 by Divya Chauhan
Terrible experience - I'd give zero stars if I could. I went today (1/30/2024) evening for a prepaid dropoff and the two guys at the desk wouldn't acknowledge my presence even though I stood in front of their desk for a few minutes - it was as if I'm invisible! They kept chatting with each other - zero customer service etiquette and how rude!Finally, when I asked one of them where I could print my label they said I'd have to pay extra for that. When I initiated a return, I already paid the return charges and the email mentioned that I could print the label at no charge. Horrible customer service and utterly useless!
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December 2023 by Marlone St Eloi
Fast and efficient service
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October 2023 by Jennifer La
Convenient
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August 2023 by Kevin Son
What a surprise, I tried sending out some sneakers out. Receiver said the box showed up empty. I just looked at the receipt and the weight of the package is 0lb, 0oz. Even the giant box I used would’ve at least been a couple of oz. Clearly, judging but the other 1 star reviews this UPS is known for steal people items/shoes.DONT USE THIS UPS, THEY’LL STEAL YOUR ITEMS!
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August 2023 by Carmen W.
Great location! They really took care of group. Very nice people. Thanks Sayed.
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August 2023 by Rendell Ford
This is a great location. We came towards the end of the day. They were so helpful.
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July 2023 by Kevin Albertazzi
Very friendly staff! They made shipping out a variety of packages a seamless process. Thank you!
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June 2023 by Madelynne Sigg
This UPS store is in such a great location, and everyone there is so willing to assist and help make sure that my shipping is done efficiently, on time and stress-free! It can be stressful shipping packages these days, but the individuals at this location made it very simple, affordable and easy!!
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June 2023 by Andrew M
Visited recently to use their notary service; was cheap ($10 for one page), quick, and the notary was very friendly.Positive experience; no complaints. Would recommend this location.
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May 2023 by Susan Clark
Nice, clean store, helpful staff and my package was delivered on time. Would highly recommend!
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May 2023 by Danny “DANNYHOE” Ho
Dropped off two package here. Package never located show dropped here and never update after. Employee potentially stole my package don’t drop off package here. Have to do 2 claims now
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May 2023 by Jake Oren Mansoor
Have conducted business through this location multiple times and each instance has been painless. They’re like family!
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April 2023 by Isaac Breslow
Since the new management this location is so good.Really friendly and helpful, I use them for all my business's shipping and shipping supplies now. Prices are great and service is flawless.I don't use any other shipping option now!
