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March 2024 by Guinea P.
Questionable business practices. I was overcharged. It is difficult to get the correct amount of money back. It is equally difficult to have an apology. I would not recommend this place.
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March 2024 by Rozhin Doroudi
very nice and helpful staff
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February 2024 by Sheila Rae
I ship alot of packages & this ups is a all around 5 star shop. I'm not sure why the bad reviews I think it's because people don't want to pay for shipping ( you can't see it like a item). The staff is excellent & I've used the notary service they offer again 5 stars . Plus they are extremely pleasant.
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December 2023 by Carlton Chiles
Victor allowed us in the store early and offered great customer service
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December 2023 by Rosalie Lisa
Victor is awesome and eased our nerves about shipping our stuff. He is so helpful and smart! Go to this UPS you won’t regret it
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December 2023 by Serene E
Amazing service! By far best UPS I've been to, John and Victor are both such extremely sweet and helpful men :)
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December 2023 by mae mae
I have to caution other Black women who might consider using this location--DON'T!!!! Especially if you have questions. And especially if Kevin or Andy are there. The contrast between the service towards Black women and women of other ethnicities was stark and disheartening, in my personal experience. It's literally a location I avoid.
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November 2023 by Teou M
I visited this location this past Wednesday (Nov. 22, 2023) around 5:30PM. I had misunderstood the policy for an Amazon return, (because of a technical issue with Amazon), but instead of understanding and an explanation, I was met with disrespectful and dismissive service by the associate \
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October 2023 by Sebastian Baverstam
Unclear and rude customer service. It likely depends on who’s working but if you have questions beyond dropping off a package go somewhere else.
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October 2023 by Guillermo Tovar
UNRELIABLE HOURS. Store was closed from 9 to 9:40 am. Several customers waiting and they didn't show up to open on a Monday.
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August 2023 by Massa Kaloga
⭐⭐⭐⭐⭐I had the pleasure of visiting the UPS store on Tremont Street recently, and I must say that Geovannie's exceptional service truly made my experience outstanding. From the moment I walked in, he greeted me with a warm smile and was incredibly helpful throughout my entire visit.Geovannie went above and beyond to assist me with my needs, patiently addressing my questions and ensuring that everything was taken care of efficiently. His knowledge, professionalism, and dedication to customer satisfaction were truly commendable.It's clear that Geovannie is not only skilled at his job but genuinely cares about the customers he serves. His positive attitude and willingness to assist make the UPS store a top-notch destination for all my shipping and printing needs.Thank you, Geovannie, for your exceptional service. Your dedication truly shines, and you absolutely deserve the recognition for the excellent work you do.
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August 2023 by Charles S
Just note that their Notary Services is only available 12-4pm M T F S. Not avail Tues/Wed. Call ahead to confirm. Very friendly staff.
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July 2023 by Andrew Hon
Geovani was extremely helpful and patient. He is one of the best customer service experiences that I've had. I will definitely be a returning customer- management take note!
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July 2023 by Aditya Patgaonkar
Victor, the manager there was very helpful and patient! I had to do a couple of returns, and he helped with it even thought it was near closing time for him!
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July 2023 by Jennifer J.
Victor was super helpful and provided great customer service! He was also friendly and helped me execute my copying needs.
