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August 2025 by Dan Kiernan
I wish I looked up the reviews and saw all the people complaining about their experience with passport services before I made my appointment.
I went in 5-10 mins before my scheduled time. They send me to the window for the passports and the guy says “I’m closed”. I said “I have an appointment”. He tells me “no you don’t”. He never even looked it up or asked my name. So unprofessional.
So I give him my name and he realizes I do have an appointment but he says I’m early so I have to wait.. I just stood there and he sat there for about 5 minutes doing nothing but waiting for it to be my appointment time. He didn’t help any other customers or anything.
So my time comes and first thing he says is “social security card?”. I told him my number was on the form already. He says “no I need the card”, which he doesn’t, he just needs the number. I told him the social security card is not required. This man tells me “the post office doesn’t require it, I do”. Such wild behavior!
I went to West Roxbury and they were great! They made it so fast and easy. The guy in Mattapan argued with me for longer than it took West Roxbury to do it professionally. They just refuse to help people in Mattapan because they can’t be bothered, they don’t want to work. And I did not need my social security card in West Roxbury.
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August 2025 by Chelly Jp
I never received my package and when I went to the post office they had find out that they delivered it to the wrong address and I spent 400 $ on this expensive item this is very unprofessional and inappropriate, unacceptable I’ve never in my 22 years of living have experienced this inappropriate incident!!!!!!!!!!!!
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July 2025 by Jacemira Barros
The worst post office
Do never go there for passport bad costume service, they very very rude
Never again
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June 2025 by Alanndie Altidor
Nice service
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June 2025 by Eulalie Fils-Aime
Great place
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June 2025 by Sadrac Losias
Great service all the time
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June 2025 by Julson Gilles
Great seevice
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June 2025 by Renald
😀😀😀😀
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June 2025 by Saira Bayard
Great service
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June 2025 by Elieseize Sira
I love this post office always good customer service
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June 2025 by germain Samuel
Great customer service
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June 2025 by Ginette Antoine
Great post office in Boston
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June 2025 by Jean Lauture
Great service
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June 2025 by suzanie pierre
It's really helpful and good customer service,good area
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June 2025 by Gilbert Moise
Good service,I always happy for I went overthere,I recommend