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February 2024 by Louis Zanatta
Horrible place ! Just one person working , you will waste 40 min just in line
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February 2024 by Andrew Pickett
The worst post office, I have ever been to in my life slow service, rude workers workers seem to be uninterested in assisting you make it seem as if you’re bothering them. I have a package that I was having delivered to this location because that’s where my postal box is it’s been there for over two weeks and they still have not put the slip in there for my package. I had to go to the counter to inquire about it when I knew the packages that I was supposed to receive, and was already there, and when I went to the counter to inquire about, they told me it’s a courtesy that they was even giving it to me. What do you mean it’s a courtesy my package was here well over the time it should have been processed and I should’ve been notified, how was you doing your job a courtesy to me when I pay for this box every six months I do not understand this office needs to be reevaluated from top to bottom
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February 2024 by Nathan Mahan
Horrible customer service from the workers and there is always a line because they only have one window open. Mail is constantly delivered to the wrong address and packages show up several days after expected delivery. Can’t tell you how many times tracking information has said my package is out for delivery only for it to show up several days later.
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January 2024 by Armindo Goncalves
About 15 people in kine with only ONE window open. This is beyond ridiculous. The place is filthy. We deserve better.
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January 2024 by Adam Beattie
Never enough employees, almost always a long line. The second star is only because the employees that are there are (in my experience) always friendly and helpful.
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January 2024 by Stephen Savitsky
This location always has a long line, with only one person working. The person working typically moves at a very slow pace and is not friendly. If I need to do anything else aside from dropping off letters, I go out of my way to another location that is better run.
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December 2023 by Tayshanae Robinson
Absolutely terrible, if I can give zero stars I would. Waited in line for an hour to pick up a package. finally get to the counter for the lady to say “no more pick ups” like why not announce that earlier instead of wasting ppl time. I’m trying to reason with her, she was just staring at me. I wish I gotten her name, she was very rude! Complaining how she didn’t have lunch & she’s ready to go. Very unprofessional & this post office needs to do better
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December 2023 by josh lawton
They guy at the front with the white beard and eagle chains was helpful and knew what he was saying when he told me my package may have been stolen, I was frustrated I had been waiting in line and thought they had it therebut later I looked it up and he is probably right! I was mad cuz I thought he was tryna get through the line and I had been waiting awile, but he knew exactly and just helped me even though I kept pushin it. It seemed like they had too many people waiting which was frustrating but honestly when I thought about its a regular post office and Imma probably wait a damn minute anyway, like they was gettin cussed out by the people and still doing his job good. Ive only been there once but thank you man, hope he gets this!
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December 2023 by Gina Bertolozzi
Ellis is probably the worst type of human being to be working with the public. She snickers at you, to turn around to laugh at your question with a condescending attitude. I just moved to Roxbury and my packages are endlessly getting stolen, when i ask if theres a pick up option. She tells me no , laughs at me, rolls her eyes and says mabey i should make friends with my neighbors so my packages dont get stolen. She continues to yell at me as I just stand there shocked. This was all unprovoked. Im sorry that you have a darkness inside you that needs to be let out on others. Your a poor excuse for a human being.
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October 2023 by Hamza Omer
Horrible service, one window operating only, and the supervisor doesn't mind yelling at customers with the window mic, claiming to be the boss here!!!!
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August 2023 by Maria A.
I have a po box at this location and can not believe how poor management this location is. I pay my yearly service and my mail does not get delivered to my mailbox. Seriously get it together
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July 2023 by 100 APPLES
I came in after they said they could not deliver my package at my address. I waited 3 days with no response. I get a call that I have to come in to the office to get it. I go in and now they said they can't find it because whoever contacted me put it somewhere and no one else knows. Now I have to go back hoping whomever called me will be there to assist. Why is Amazon using this as a form of delivery?
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July 2023 by Larissa Marchiori Pacheco
This is the worse post office of the entire Boston area. Untrained and demotivated people can barely do their job. They also need to hire more people. Always wait for an 1h line even for simple services.
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June 2023 by Kyle Vernest
Horrible location. No service. No help. Never answer the phone. Say they tried to deliver packages when they never did. Should be shutdown.
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June 2023 by Greg Bourbeau
This is the worst post office in the country. Not enough people working at the counter and the management of this branch is sub par at best. Nobody even answers the phone , they just hang up on you. If I could give negative stars I would. Totally unacceptable
