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October 2023 by tyrone brewer
The mailman do not deliver my mail to my address..he might come once a week and always very late in the day..I've had multiple checks sent to me in the mail and have yet to receive one I think they are stealing g people mail..this needs to be investigated, the worst service..they all need to be fired..just closed the whole branch already
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June 2023 by Shirley B.
This place should be more professional. I have been waiting for someone to answer the phone, They last delivered my mail three days ago.
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June 2023 by Verite Sou Tout Bib-La
Mostly always under staff, sometimes they speed up service or just egnore you, or sometimes I just live and come back later or another day.
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June 2023 by Michelle Taglieri
Called to reroute a package and spoke to the most helpful lady. She was able to halt delivery and reroute to a different zip code. Thankful for her assistance
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February 2023 by Aza Mutulaeva
The supervisor's disgusting attitude towards customers. It makes you wait for a very long time, it is impossible to meet with the supervisor and ask a question about the lost letter. Pay attention to this! Improve your service! Very bad!
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January 2023 by September Rogers
Just got my mail today from two weeks ago
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December 2022 by De leon capricornio
This place loses packages like crazy..Probably one of the worst post office locations in Boston..
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October 2022 by queen boston
Customer service need to be update my mail been missing for the past 2 weeks and I file a complaint and still have the issue.
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October 2022 by EJAY
If I am lucky I will get my "daily"Mail once a week. Delevered.
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August 2022 by Michael V.
So many phone complaints, but the truth is no USPS office ever answers the phone. (In the past five years I've had addresses in three counties and it's all the same.) The problem with this location is the parking. Please help me to understand why there is a huge empty lot next door (lot been empty at least three decades) but people are still obliged to hold up traffic by parking up front. All it takes is one car and traffic is backed up literally to Latin Academy (sometimes MLK), causing delays up to 20 minutes. At ONE intersection (because cars must squeeze into one lane to go around the JACKASS and then have to fight their way back into traffic). Other than the parking, it's a standard post office, they mail stuff for you.*In the picture, note the illegally parked white van (there's a no standing sign on the first pole, but people act like it's invisible) and notice the unused empty lot on the right. A + B =____.
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July 2022 by Shaheed Dameqqah
I went to Codman sq. usps and 1 person was working at the window with 6 people lined up. I left went to the grovehall usps location and i was serviced soon as i came in - no line, 5-6 minutes i was out the door. The Postal clerk named Ed is A+ there. ?
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July 2022 by Yaung Lee
I have to fill a police report against this post office. People have been worked hard for their moneys. I caught the mailman usps stealing a package in my mailbox, I confront him, he got away along with it. My tenants don’t want to live in the house anymore. Because it’s of the mailman. He needs to bring back the package he stole yerteday. We have everything on camera.please don’t send him back in my house.
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May 2022 by Mariah Harris
This location is the worst when delivering packages or mail! Packages being left with notice of delivery, stealing of package by drivers with no resolution to the problem.
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May 2022 by Giselle Castillo-Tejada
The worst post office, worst customer service and to complete their background all packages that come to you out there you never got it.
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April 2022 by MEZ Mack D.
So many phone complaints, but the truth is no USPS office ever answers the phone. (In the past five years I've had addresses in three counties and it's all the same.) The problem with this location is the parking. Please help me to understand why there is a huge empty lot next door (lot been empty at least three decades) but people are still obliged to hold up traffic by parking up front. All it takes is one car and traffic is backed up literally to Latin Academy (sometimes MLK), causing delays up to 20 minutes. At ONE intersection (because cars must squeeze into one lane to go around the JACKASS and then have to fight their way back into traffic). Other than the parking, it's a standard post office, they mail stuff for you.*In the picture, note the illegally parked white van (there's a no standing sign on the first pole, but people act like it's invisible) and notice the unused empty lot on the right. A + B =____.