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November 2023 by m
visited twice at regular opening times but been closed both times.
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October 2023 by Vlad Adrian B.
Had been closed Saturday and Friday when supposed to be open. No info why
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August 2023 by Elizabeth Dooling
This is a wonderful post office! I’ve been a customer since 1969. Postal sales associates very competent, pleasant, knowledgeable, and efficient. Easily handicapped accessible. Being open onSat 8-noon helpful.
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August 2023 by Elizabeth Yang
Has been closed both times I visited (both were when it was supposedly open).
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August 2023 by Patricia Brown
Great USPS service unlike other locations
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May 2023 by megan bourgeois
HORRIBLE CUSTOMER SERVICE. Girl behind the counter is very uneducated. I was told I needed proof of auto insurance to forward my mail! I brought 2 forms of ID (license and passport). Made 0 sense. People in line agreed as well. Get it together.
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March 2023 by chanel thompson
Unable to get adequate customer service!!! POOR CUSTOMER SERVICE DISORGANIZED
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March 2023 by Veronica Loja
Lady there was really nice and helpfull.
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November 2022 by Carsten L.
Such a beautiful post office!
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August 2022 by Carsten Lohmann
Such a beautiful post office!
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June 2022 by Jackie K.
I love this little post office! Each employee I've emmet has been pleasant and abundantly helpful! Occasionally the CC machine is down, but they try hard to make it known before you wait in line, while still attending to current customers.
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October 2021 by Alton Coggins
Not good. Need improvement!
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June 2021 by Wesley Lau
Lines can be long, but good service and convenient location.
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February 2021 by Tiffany J.
[Update] Confirmed with main Boston USPS distribution center, where I was finally able to get my package shipped, that Kelli is making up rules, likely because she did not want to type up a packing slip for my international packet. There is no rule that an international package has to arrive within 30 minutes of closing, or that multiple clerks need to be present to process it. It took the clerk at the other location under ten minutes to fully process my package for mailing. I was also given a customer service number to lodge a complaint against Kelli. Original post: This review is directed to the employee named "Kelli," who refused to serve me, lied multiple times about why when I visited today, and is mentioned in at least one other review. I arrived shortly after 5:00PM tonight to mail an international package. When i got there, she informed me that she could not mail the package for me because multiple people are needed to process international packages. This baffled me. I have mailed international packages to family abroad many times - including at this location - and not once has it been processed by more than one employee. I asked her about this and she changed her tune and said I had come "too late" for her to process the package. I told her we had nearly half an hour for her to type up a simple shipping label. She told me because the store had a 2 person limit she could not serve me now because if someone else came they would not be able to mail their package given the "two person limit" for the location, and she could not let someone wait outside while she served me. I have waited outside to mail items before, and so have others. This is ROUTINE for this location during COVID. During this conversation, one employee and one customer - who she served - walked in. I pointed this out to her. And then she changed her tune and said "two customer limit." She continued to insist on a "rule" is that international packages cannot be sent after 5:00PM. I asked to see this rule and where I could find it. She called it a spoken rule. She also told me she is new and doesn't know how to process international packages quickly or where the rules are. I just searched reviews for this location and there is another 1 star review written about Kelli from almost 6 years ago! USPS - plenty of qualified candidates willing to do a good job in this pandemic. I didn't pay tax dollars for her to sit at the counter doing nothing and making up "rules" about why she won't work. Also, take a look at other reviews about this location that talk about "unreliable" hours (opening/closing later or earlier than posted times, "temporarily closed" signs put up at random hours during the day, or the "2 hour lunch breaks"). Frankly, you are probably losing money on an employee with SIX YEARS of experience who needs half an hour or multiple hands to process one international package. This is not the way I expect USPS to be functioning even though I want to support a government agency. If you don't fix this, we will start using alternatives like FedEx and UPS more.
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January 2021 by Nick Casciano
I shipped a package from here to CT and it's been lost in LA for over 3 weeks - strongly recommend using UPS or Fed Ex Instead