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March 2024 by D H
So helpful to have a post office open on Sundays! Came around 5pm on a Sunday. A bit of traffic on the 93 to get there, but easy to access otherwise behind South Station. Free 15min parking outside. There was no line when i arrived. Very efficient and friendly staff. Was in and out under 15min. Thank you!
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February 2024 by Ann S
Very nice and quick staff! The guy at the counter always rings me up fast and let me know that one of my addresses was wrong. They have all the usual envelopes and boxes and it’s a nice big location. Weekdays before work (8-9am) can get busy with people trying to get in their errands before work.
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February 2024 by Christian G
Miserable experience. Woefully unsteraffed with absurd wait times.
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December 2023 by yiming lu
I sent a 2-day package on the 20th, promised to arrive before Christmas on the 23rd, until today my family has not received the package, and a few days ago the local post office signed for it, but they kept saying that they couldn't find the package, until today 10 days later, they replied that the package was sent to Puerto Rico, and then it may be sent back or lost. you guys are really great.
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December 2023 by Alyssa Gallarelli
The gentleman working at this location today 12/22 at 11:20am was miserable. He was in no way approachable to any of the customers and when I walked up to ship my package, he gave me a hard time about there being no label on it. I’ve been at other locations where if I give the address and they create a label. There was no need for him to talk to me like he did.
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December 2023 by Sharon Mathieu
So happy to have a post office open every day 6am to midnight! Came here on a Saturday afternoon because most post offices closed at noon on Saturdays. Easy to get to location, free 15 min parking in front, and easy to drop off my packages. Thanks again! ?
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December 2023 by Bernadetta Kuzia
I would give zero stars if possible. I shipped two packages on Nov 11, from this location, at the same time, both going to exact same place, and as Nov 16, one has made it to its destination, and one is showing still processing at this location in Boston. I went in to ask about the status of the second package. The representative, an Asian kid (unfortunately I didn’t get his name) was extremely rude and scrolling on his phone all the time while talking to me - he briefly checked the tracking and said that they probably didn’t scan it, and that I should wait even more and someone will scan it at some point. When I said that I came here to maybe learn a little more than the tracking app tells me, because tracking says the package is still in this location, he said that the building is big and he won’t go looking for a package. Then he got back to scrolling through his Instagram, completely ignoring me. I understand packages get lost or take longer than anticipated, but customer service has nothing to do with it, and that experience was just terrible.
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December 2023 by Kenneth Murphy
It’s great that this post office is open with extended hours but it can still take a package from the drop box 2-4 days to get into the system. I find the post offices on the west side of Boston get packages straight to New Hampshire and into the post system much quicker.
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December 2023 by Abboskhon N
Recommend to come early or late for delivery or pick up as parking is very tight and tricky to park if there are box trucks moving around. Especially, this place is not designed for semi trucks with trailers. Only small box trucks
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October 2023 by Dee G
Open until midnightParkingGreat variety of suppliesGood customer service
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August 2023 by Ibrahim Eltayeb
Employee with the name Kelly, she is absolutely rude , raising her voice doesn’t have thank you in her language, she is something else, I have never seen anger like this , she is beyond
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August 2023 by Ian Gong
Random early closing (9PM) on the weekends. Good labor is hard to find.
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July 2023 by Jeannie Ruiz
I don’t know how can I report this driver, but whoever see this comment, you should call this driver out he drive very reckless and aggressive for no reason he almost hit me just not to let me merge into the traffic. I honked at him for doing that, and he put his hazard lights and parked in the middle of a busy street just so I cannot move everything because I tried to switch lanes.
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June 2023 by Marlon L
Good location, right next to south station. Lots of packaging supplies for sale. However, most of time only two employees. Wait is usually 30min to 1hr.
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June 2023 by Morenita
I don’t know how can I report this driver, but whoever see this comment, you should call this driver out he drive very reckless and aggressive for no reason he almost hit me just not to let me merge into the traffic. I honked at him for doing that, and he put his hazard lights and parked in the middle of a busy street just so I cannot move everything because I tried to switch lanes.
