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November 2023 by James Esdaile
Fabulous storage spot and great team running the show. Efficient, helpful and available. Best in town.
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November 2023 by Giorgio Phins Fan Porch
The young man that helped me went over and beyond good customer service
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October 2023 by Bradley Calandrella
Great experience at self storage! Super friendly staff, affordable prices. The staff helps with a problem right away! Excellent service. Highly recommend. Affordable, friendly, professional
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October 2023 by Dominique Gonyer
Jahn was super helpful showing us around when we wanted to see storage units, and again when signing up for a plan. We are psyched to have this option near our home, since we are renting and have no basement or anything. The place looks clean and brightly lit.
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October 2023 by Grace Elin
My friend needed a truck last minute and we were worried about availability with all the college kids moving around. We talked to Chris and he really helped us out. We didn’t know about value store it but glad we found it!
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September 2023 by Xiyan Wang
Smooth check in. Great value for short term storage. Definitely recommend for friends.
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August 2023 by Leo Durham
Edit: I received a call back and apology for the error and was quickly refunded. I appreciate them following up with me - I may consider actually booking here in the future.original review:Was charged $300+ for a unit I didn’t want because of the confusing website. Called immediately to cancel and was told the booking would be cancelled and I would be refunded fully. Two weeks later and there has been no word of a refund AND I’ve just received a new invoice for $400+ for the upcoming month - meaning they never even cancelled the booking.No one over the phone is able to process the cancellation. So I have to wait again for the manager to get back to me - meanwhile I’m still out $300. Very frustrating.
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August 2023 by vrn sn
A gem storage location in the bean town. The staff are extremely helpful and understanding. The loading area is comfortable to drive in and out. Thanks to the entire team for operating this business very well and friendly.
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August 2023 by Casey Graves
Beatrice is awesome to deal with makes everything so easy. Happy to do business here!
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July 2023 by Ryan Gould
Beatrice was extremely kind and helpful when it came to getting my storage unit. She answered all my questions and immediately took me to see the unit I was getting. The unit was clean and ready for move in on the date. The online reservation was kept and it was easy to actually sign the lease.
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April 2023 by Kelsey Dobbins
Joe and Beatrice were amazing! Helped me secure not only a storage unit but also a van to help me move! Highly recommend
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March 2023 by Krystle Jauregui
I am very happy with the facilities. They were perfect size for my things. It was easy to get a storage unit, staff is nice, and everything is secure so I do not worry about my items. I am very happy with them. I wish it was as easy to work with all storage companies as it is this facility. I highly recommend them.
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March 2023 by Harry Hobbs
Value Store It has been seamless, easy, and reliable since I started renting over a year ago. The staff are communicative, knowledgeable, and friendly. This is a wonderful option for storage needs. There's parking, accessible hours, and very clean facilities.
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March 2023 by Kenneth Mcmullen
Value Store It in Allston has employees that are always very helpful; and, they make sure to run a safe storage environment for all to use. Value Store It overall has mastered the idea of running a customer-centered business to perfection.Thank you guys!
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February 2023 by Carlos O
I needed a bigger unit than the one that I was renting, reserved one online and it was held for me, I came in and the young lady who’s name I forgot , I’m sorry, walked me to see it only to find a different one of similar size that was convenient and about $25 less per month. I also love that my packages can be sent there and the staff will have them waiting for me in the unit. Keep up the good work.
