Warby Parker Prudential Center offers high-quality prescription glasses, sunglasses, progressives, and contact lenses, including their own brand, Scout. The customer service is fantastic, with advisors who are patient, understanding, relatable, and determined to ensure customer satisfaction. The store has a great variety of glasses frames, from conservative to out there, and most come in more than one color. The price is reasonable, and the glasses are warrantied for six months. With the purchase of glasses, someone in need gets a free pair. The store is well-lit and well-organized, and advisors are friendly and professional, offering opinions when asked without being pushy. The customer service experience is great, with representatives greeting customers as soon as they enter the store and providing multiple options to work with. The store is recommended for its quality products, reasonable prices, and excellent customer service. Customers have had very pleasant experiences browsing and shopping for prescription glasses and sunglasses at this location. The staff were friendly, knowledgeable, and welcoming. Advisors, such as Stephen and Luis, have gone above and beyond to help customers, providing efficient and reasonable solutions. Customers have been able to find the best frames with the help of the staff and take advantage of discounts, even purchasing multiple pairs.
The best customer service and great selection too. Have always loved Warby Parker
December 2025
The sales and service team were incredibly helpful and kind. They helped me pick a new lens and also tightened up my existing lens. Quick, easy experience! Thank you.
November 2025
I walked into the store today to look around, with no intent to purchase glasses. But the people who work there were so helpful and the process was so easy that I came away with two new pairs of glasses!
