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September 2022 by Greg S.
Slow pharmacy and scripts not ready when told it would be, many times days late. I take a specific medication and not all pharmacies carry it. I have talked to them saying I will be here every month for this med they said they would order it from now own has been over 16 mths and it's hit or miss. I should add this medication can not just stop being taken without serious consequences.
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September 2022 by Jack H.
There were cobwebs that I thought were part of a Halloween display until I realized it was April. The pharmacy line makes the Mass.RMV look comparatively streamlined.
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August 2022 by C W.
My prescription was sent to the wrong pharmacy by my doctor's office. When I called the Walgreens in West Roxbury (I was told by the Walgreens in Quincy any location could look it up), the representative I spoke to responded "Why would we do that?" This is a prescription I need to reduce my chances of dying from a stroke. And they refused to look it up for me. I wouldn't recommend this location to anyone under any circumstance.
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June 2022 by Roxanne P.
The pharmacy is great! I just moved here and the communication is great. They have items ready quickly, which is a lifesaver. Very efficient with updating my information and they are always very helpful. I appreciate the consistency between Walgreens in different states.
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January 2022 by Pheona J.
Worst customer service, I called and the girl answered with "Hello" , no "Hi how can I help you" or professionalism. I then came into the store to pickup and the young girl at the cash register (different girl from phone call) had the BIGGEST attitude, didn't utter one word when I walked up to check out, no "Hi how are you" or "Have a nice day", dead silence. I don't know who's training these employees but someone is lacking to teach them proper customer service.
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November 2021 by Lina P.
Well once again disappointed that Walgreens has rude managers ! Yelling at a customer when I just asked a question is disrespectful! Cashier was very nice! Staff are not helpful nor do they know about anything that the store has! Nor do they want to ask anyone for what a customer is looking for! Have had good experience in pharmacy! Every time I am looking for something like buy 2 for what ever price listed there is nothing to buy! Stick your shelves people!
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January 2021 by Lou T.
Thank You. You were able to do what CVS in Roslindale could NOT do. My prescription for hydromorphone hcl could not be filled at CVS Roslindale. THey said maybe in a month. Walgreens filled it the same day, Thank you Walgreens for helping me wit my pain.