-
May 2023 by Terrell J.
the way this pharmacy is run will take years off your lifethe app will say prescription is ready. I will arrive and stand in line for 15 minutes to be told my prescription is not yet ready.Trying to call in advance will leave you frustrated because it's all one person answering the phone and taking orders
-
August 2022 by Anita M.
calling the store is ridiculous. Your put on hold for 10 minutes then someone picks it up and hangs it up. Call back you on hold for 8-10 minutes, someone picks it up put it right back on hold again, more music. Someone picks it up and hangs it up. It's just ridiculous.
-
September 2021 by Sun S.
Pharmacist Melissa was rude and disrespectful. After explaining I had to wait for the paper prescription to dry (5 mins.) before she could run it through the machine, otherwise it would get damaged. It got wet from rain. I fully understood her concern. Still, I stepped aside, looking at the paper wondering if it would in fact dry in 5 minutes. In the meantime, Melissa walked to the pharmacist in a white coat and proceeded to talk about me. What was surprising, the lab tech did not remove her, she listened instead of telling her that's unprofessional. Makes me wonder if the unprofessional behavior is a norm. Oddly, the white coat pharmacist took the prescription and filled it. And had the audacity to say if I wasn't happy I could take my prescription somewhere else. The epitome of TONE DEAF! Guess she didn't like the fact I said what needed to be said based on their rude, unprofessionalism. I told her that's not the point, the issue of unprofessionalism and disrespect and rudeness is the problem. Another store clerk said they are under stress. I responded there is no excuse for their behavior. I am a customer and a patient here for a prescription, not someone being catty talking subjecting ME to stress. A few minutes later security arrived because he was told there was yelling. I said yes, explained what happened. The white coat pharmacist said I'm filling your prescription. That was fine but I continued explaining the security their behavior. I also apologized for raising my voice, but also said, I stand by everything I said. They were unprofessional rude and disrespectful.
-
September 2021 by Yelp R.
You advertise that you have a TD bank ATM... Why doesn't it work??? False advertising!
-
July 2021 by Ellen M.
Incredibly poorly run. Waited over an hour past my appointment time for a drive-in covid test. There were two people ahead in line. One was just picking up a prescription. The other was sent away because she wasn't in a car (but they don't tell you you must be in a car until you get the confirmation email). When we got to the window it still took 20 minutes to get tests for reasons we don't understand, since we entered all our information online ahead of time.
-
May 2021 by E H.
I ran into one of the worst cashiers here. She berated me for standing behind the blue lines on the floor (for covid). Apparently I didn't distance myself enough even though I was standing behind the store posted lines. Then she says I'm not ringing you out and proceeded to throw my merchandise across the counter and left and said I could go to photos if I wanted to be rung out. I made a complaint on the website. No one got back to me. I will NEVER step foot inside a Walgreens again. I spend about $100+ every time I visit which is a couple times a month. I know CVS will appreciate my money and have better customer service.
-
August 2018 by Katie L.
I was told that when it is a rewards members birthday that the employees are to sing happy birthday to the customer. I was told wrong. Nobody sang happy birthday to me.