PetSmart is a large pet supply and services retailer that offers a wide range of products and services for all kinds of pets, including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers can shop online and pick up their orders at local stores within two hours, making shopping convenient. Many store locations provide additional services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption programs. The reviews highlight the dedication and skill of the grooming team, with several customers praising groomers like Kaelyn, Amelia, and Kiera for their excellent care and attention to pets. Customers appreciate the helpful and friendly staff, who go out of their way to assist, offer advice, and make the experience positive. One reviewer shared that Kaelyn did a great job grooming her Siberian husky and provided helpful training tips, especially for nail trimming. Amelia was noted for her exceptional care, making pets comfortable and ensuring they look their best. Kiera was also praised for her thorough grooming, leaving pets feeling clean, fresh, and fluffy. The store is described as clean, well-organized, and easy to navigate. While most experiences are positive, a few reviews mention minor issues, such as grooming not meeting expectations or difficulty with returns without a receipt. Overall, PetSmart is seen as a helpful, friendly, and reliable place for pet supplies and grooming services, with staff who genuinely care about pets and their owners.
I brought my German Shepherd to Pet Smart to be groomed on 7/31/25. Laura was very kind and attentive to scout. We got Scout back looking so much cleaner and neater than when we dropped him off. I highly recommend booking with Laura, we will definitely be back for more grooming appointments with Laura!
May 2025
Good location, has a good product selection. Staff is friendly. Love online ordering as it saves time.
March 2025
I love going to this store!!!! They have so much to choose from! Everything is always in stock & the employees are always so friendly & helpful!