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May 2025 by David Webster
Easy pickup, friendly and fast service. First trailer that all the lights worked.
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May 2025 by Joshua Keating
Easy pickup and return, with friendly staff, and happened to get a van with <1000 miles on it.
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October 2024 by Deby Nunes
There was a tire pressure light on the entire time we had the vehicle and when we reported it on pick up, they put some air in but it did not turn off the warning. He didn't seem to find it to be a problem but we stressed it all day and kept checking the tire. We also reported to him that the amount of gas he said was in the tank was actually less that he reported. Could not have cared less! We were unable to get a printed receipt when we picked it up. Not a great experience and will never use UHaul again!
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November 2023 by Patrick O'Connell
The person working at the auto shop holds the keys even though it’s supposed to be contactless. He then required that I pay for gas for the van even though it does not state that with drop off and I paid the mileage on it. I had to give him cash or he wouldn’t let me go. I’m pretty sure he is pocketing it.
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August 2023 by Dennis McCartney
A nice enough place to rent a vehicle. However the mobile check-in process is a nightmare. I rent at least once a month to use in my business and I'm sick and tired of the mobile process that can be extremely challenging in areas where there is poor data service such as Pocasset Mass. I need the truck early in the morning so what I'm going to have to resort to doing is getting it the night before even though that may or may not fit my schedule at all. I can't afford the kind of delays that I'm going through to get a truck through the mobile process. It took me over an hour last week to get the truck that I needed and I never made up that hour during the course of the day. U-Haul's prices are right and the vehicles are fine but avoid the mobile pickup or face the consequences.
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December 2021 by Gargle
To much trouble finding what you need
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November 2021 by Michael Rouillard
The manager of Cape cod U-Haul called my manager in Waterville Maine
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July 2021 by Garison
To much trouble finding what you need
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April 2021 by Erin Jarvis
Guy helping us was on it and very friendly to us and most especially to our dog.
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December 2019 by charlie phillipscharlie
Hard working guys can't always be really friendly
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October 2019 by Aloha Sky
I am appalled. I have never encountered such an unprofessional and rude owner. I would never use this buisness for U-Haul, gas or automotive repairs.
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March 2012 by Val M.
I recently rented a van for 24 hours. The man at the desk that assisted us was friendly, courteous and very helpful. It was a great experience because of the great service and the van was clean and in great shape too. Highly recommend.
