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2 - 5PM 8AM - 1PM
7 Elm St Ste 1, Boxford
Post Offices
“This is my favorite post office. Everyone is polite, friendly, fast, and incredibly helpful.
We ran into a frustrating system issue during my visit, but both clerks patiently kept trying until everything finally went through. I really appreciate their persistence and excellent customer service. Huge thanks to Brendan and the whole team!”
1 - 5PM 8:30AM - 12PM
19 Cross Rd, Haverhill
Post Offices
“Ron is the best Post Office employee I’ve ever met. Ward Hill Station, Haverhill, is the best Post Office in the country in my opinion. Thank you for your continuous, courtesy and hard work.”
2 - 5PM 8:30AM - 1PM
299 Main St, Groveland
Post Offices
“The man that works here is always so helpful to me. He deals with all my package questions and we are starting to get to know one another well. The issue I run into is parking and getting in and out of the parking area. Because of the location in proximity to the light. Maybe there needs to be a do not block entrance signs, though we know they would be ignored.”
“What a quaint post office. And every time I stop in, the clerk on duty is always chipper. I think it's so sweet too that they always have a basket of candy on the counter! It's efficiently run & I am always fortunate to get a parking spot right out in front.”
8:30AM - 1PM 2 - 4:30PM
589 Bay Rd, Hamilton
Post Offices
8AM - 12:30PM 1:30 - 4:45PM
2 Central St, Byfield
Post Offices
“This has been my local post office for many years and the staff is always friendly and helpful. One of the best ones around as I do sometimes have to go to a different post office.”
“I am disabled and use an electric wheelchair. Whenever I go to the post office, the employees are always courteous, friendly and professional. They are always ready to help in any way.”
1 - 4:45PM 8:30AM - 12PM
637 Lowell St Ste 4, Peabody
Post Offices
“There's a clerk works here his name is John he is the nicest most efficient postal worker I've dealt with in a very long time. And he's easy on the eyes ? Just a super guy they're lucky to have him. The convenience of this location is much appreciated ?.”
“Staff is very friendly and knowledgeable. Never a long wait and always stocked with supply. The recent remodel of the lobby and new sign make it a much more visible and inviting post office.”
“I had some issues with forwarding mail to a new address. This was the third post office that I visited and the only one that was willing to look into the issue. I spoke with two people, whose names I wish I had remembered, both of whom took steps to resolve the problem.”
8:30AM - 4:30PM
41 S Main St, Middleton
Post Offices
“I have visited this post office several times in the last few weeks and have had nothing short of outstanding service. The staff all are extremely timely, courteous, and helpful. There is rarely a line and if there is, there are 2 associates helping up front. The attitude of the staff is positive, kind, but also professional and helpful. All the staff I have interacted with are kind, but Alicia especially has been amazing. I have a somewhat complex and time consuming transaction and she doesn’t skip a beat with it. She embodies what every employee should strive for and I would go out of my way to visit this location as unfortunately I have not had this same experience at all locations, it varies wildly. 5 shining stars to Alicia and this location!”
“We had a package that was scheduled to be delivered on a day that no one was around. I called the mail center, and the gentleman who answered was incredibly accommodating, called the carrier, and got the package delivered to the mail center, so I can pick it up at my convenience. I really really appreciated it.”
8:30AM - 4:30PM
174 Park St, North Reading
Post Offices
“I love giving credit when it’s due. Ken has some of the best customer service I’ve seen in a long time. He went above and beyond in helping me even though I’m 2,600 miles away! Thank you Ken you are appreciated.”
“I am surprised at the bad reviews - I go here instead of my own PO because the people at Boxford are inept. Lose mail when it's been held, leave a note to pick up a package and then take it out again so I can't pick it up, or leave packages lying in the snowbank. Give incorrect info about hold requests. Haven't had a problem in Georgetown.”
“Friendly all around. Dependable service. Just wish USPS would go to delivering 5 days a week instead of 6 and get stamps back to a more reasonable price. It costs more than .80 to mail a letter.”
“The staff here are great. Any time I have had a question, they have been so helpful. Recently, Valter and the other person I talked with really went out of their way to solve a problem with a change of address. This has consistently been my experience during almost two decades of living and working in Salem. Thank you!”
“I must sincerely thank Joe. Went there this morning to mail out a package of sandals to a friend who lives out of the country. Boy did I feel old when I had to fill out all this paperwork and trying to package it all. The whole task felt cumbersome until Joe kept continually assisting me. Can't say enough about the exceptional service he provided me. While I was there I heard no fewer than 7 people complimenting him on his customer service. He is a great asset. Keep up the great work Joe I'm very certain I'm not the only person whose day you made by being so friendly and helpful. Stay blessed”
“I was a bit anxious about my first passport application, but from the moment I walked in, the staff made me feel completely at ease. The initial clerk was friendly and took the time to explain the entire process, which really helped calm my nerves. When it was my turn, Andrew called me up and guided me through each step with patience and clarity. He was not only incredibly knowledgeable but also efficient and attentive to every detail. I truly appreciated how smooth and stress-free the whole experience was!
Thank you!”
“Wonderful customer service. The mail carrier, Jose, doubled back at the end of his route to deliver a package for my daughter when it was realized that it had been marked for the incorrect route. To go that extra distance (literally and figuratively) to deliver a package for a girl on her birthday really restores a little bit of faith back in humanity for me. I thank you all for making my daughters day. Keep up the extraordinary work!”
“Was waiting for a package. Called and Anthony P. (only asked for the first initisal of his last name) ansered the phone. Gave him the tracking number. He said he would call me back when he found it, he did, He looked it up and was able to tell me when it would come. All I can say his help was most appreicated,”
9AM - 1PM 2:15 - 5PM
161 Main St, Rowley
Post Offices
“I've deliberately gone to this branch for years. I love the friendly personalities of all the workersDefinitely my "go to" branch. Thanks so much.”
“Could not be more pleased with the service at the haverhill post office down town haverhill,we had two packages that we had sent to the wrong address, a supervisor JOE went above and beyond to locate and retrieve both packages in a short time, and he did it with a smile, I tried to compensate him,he would not accept it and said please pay it forward which i will, THANKS AGAIN JOE,”
“I've used this post office for years and the staff is uniformly courteous and helpful. Not sure why some of the reviews are negative. There is a long wait at peak hours (e.g. Noon) and before the holidays so they may be a bit understaffed. But that isn't the fault of the employees. They are a good bunch.”
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“I can't say enough about the exceptional service I received from Boxford Post Office and Postmaster Giana Stachulski. I had ordered a package from Australia on November 30th, with the intention of giving it as a present today, December 20th. However, the USPS tracking updates were sluggish, and I was starting to worry it wouldn’t arrive in time. After submitting a request for my package to be expedited, Giana went above and beyond to make sure I received it.
She personally called me to let me know the package had arrived at the Boxford Post Office, and she assured me that she would carefully search through the parcels to find mine. True to her word, Giana hand-delivered the package to me, ensuring it made it to me on time for my special occasion. I was absolutely blown away by her kindness, professionalism, and dedication to customer satisfaction.
This level of care is rare, and it’s clear that Giana is truly committed to her community. Thank you, Boxford Post, for having such a fantastic team! Giana, you made my day—I'm beyond grateful for everything you did!”