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May 2023 by Keri Kelly
I booked this company for my move. Paid upfront and they never showed up They didn't take my calls or even bother to respond. Crooks.
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July 2022 by Denny Higgins
We love these guys! Being military we have had a ton of moves from across the country in the last 12 years.These movers were hands down the best movers and moving experience we've had to date! They were honest, friendly, respectful, on time. Safe Packing / wrapping and planning to prevent any damages on all are imporant family heirlooms. The movers worked very hard we had.never seen any movers bust theiur tails like Austin and Will. Highly recommend Monster Movers
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June 2021 by Bill Walsh
Hourly rate and moved from small 2 bedroom to 2 bedroom less than a mile away. Started at 9 am and finished at 6 pm. Talk about milking a job. The 2 workers were in no hurry at all. Cost for this move was outrageous. Then when we went to pay they don’t do checks or credit cards , it had to be done via PayPal. I do not recommend these folks at all. Total rip off.
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November 2020 by Myles Corning
Monster Movers did a full service pack, load and move for my elderly parents moving back up from Florida to Massachusetts. Office staff was clear and almost too easy. When researching movers to start with I found them calling me daily and the staff at Monster Movers sent a quote with a detailed explanation. I called they gave me a flat rate price and it didn't change. The moving crew had obviously worked together many times - they were quick, efficient and didn't waste any time. The furniture was wrapped with moving pads and Saran Wrap and came to my residence completely clean and packed well. Overall a great company!
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November 2020 by Thomas padula
Extremely satisfied with the services we received from start to finish. Very responsive service personnel provided a quick, accurate quote and contact throughout the experience. The moving team provided quality services and established good rapport for our move from Ann Arbor to Boston
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August 2020 by Sarah Christie
Had the moving crew move my nephew and his wife up to Massachusetts from North Carolina - the crew was great and no complaints at all.
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August 2020 by Bella Fiorella
We were impressed with the initial response from the Monster Movers staff when we scheduled the moving date. I received an estimate within 10 minutes of my submission and it included a very clearly articulated bid for the cost based on the information I shared with the representative on the phone. On the day of the move, the two movers notified me when they were on their way, showed up on time, were very efficient and we were done within five hours moving us from one side of Worcester to the other - a 3 bedroom. Excellent. We were moving large furniture items from our home into a local storage unit. This move took place during COVID-19 pandemic and we were also impressed with the caution that was shown by the movers in wearing masks and keeping distance within the home. Thank you.
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August 2020 by Tom Walsh
Used Monster Movers for a couple different moves of all sizes. My family and I have been using their service for about 15 years and they always do a great job. Their service seemed to fall off a little about 3 years ago when our cousin used them but we hired them for to move our son to college and the whole process was easy and professional.
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August 2020 by Mandy Marchand
This Company is NO LONGER at 120 Shrewsbury St not even in Boylston, MA. I went in person and the people at Premiere said they haven't been there in a long time.
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June 2020 by Beth Hines
Hired for a long distance move from Marlborough to Florida. They were amazingly efficient and about half the price as the other companies I was interviewing. They did a packing job and full load unload of almost a full truck. Delivery was well within timetable and the crews throughout were highly recommended.
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June 2020 by Barkha Sharma
I had my moving on 05/10. first guy cam in at 11:30 after calling me @9;00 AM that he will be there in 1 hour.The person who was assigned cancelled last minute but instead of cancelling the move , there was an im- matured guy who was snot even able to hold the stuff. almost 6 scratches are there and i on website we do not see where we should post complain or some unhappiness they take call on. Money was taken when they were standing outside my new house, so whom should we take this now.Scratches in my new house at multiple places. when my husband pin pointed, he argued and said he will leave stuff as is. now when we went inside house on Wednesday we see more scratches. he took cash $50 for dump which he did not do. Came late at 10:30 in my house, just t say he will go to ATM get cash and return which he never turned up.When i am calling their number , no response just a default message is coming which means they know that my moving is done so for sure no one will pick the call. So finally NO RESPONSE FROM THE COMPANY ALSO!!!!!pathetic experience....not to be recommended.
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May 2020 by Tarah Thibault
Awful company! Showed up an hour late, awful customer service don’t use this company! Sarah Christy is very rude and unprofessional, they will charge you for the moving crews lunch break.
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November 2019 by Susan Buontempo
PLEASE BEWARE!!! I used these movers in July 2019 for a temporary move. I was a little uneasy when they showed up in a rented truck. I was not told ahead of time that I had to pay cash for the move, so they just parked the truck at the destination and waited until I went to the bank to get the cash ($1160) before they unloaded. In September 2019, I had the exact same things moved by a different company to my permanent home for less than half the price ($562). These people were much more professional and took better care with my things as they were moving them. Also, all three of the people WORKED! While the Monster Movers were moving, they took MANY breaks and complained about the heat. At times they sat in the cab of the truck with the air conditioning on. One of the three moving people (one was a woman) stayed in the truck to tell the other two where to put the furniture. I was TOTALLY RIPPED OFF by Monster Movers. I'm writing this review so that this will not happen to anyone else.
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July 2019 by Carla Tavares
I have used this company once before and I would give them a **** however, recently I used them and I thought their service was ridiculous. I was given a timeframe of 12-8 for them to service me, and then a further time of 2-4. They showed up at 5 and didn't finish until midnight. The amount of stuff to be moved was a equivalent of a studio with very little furniture. It took them 4 hours to load the truck and I still can't understand why. I called the office the following day and they were supposed to get facts from their drivers and their GPS program and a promise to send me all the details as well as a call back. I never got a call back or an explanation as to why it took them so long. I feel that we paid more because they were tired after moving people all day and took forever to do our move. $1400 later for 7 hours, moving until midnight.
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July 2019 by Kira Christine
Ive used Monster Movers for multiple moves - always a great service. Crew was polite and professional and didn't scratch a thing.
