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February 2024 by Tyler
I came in and tried on a bathing suit in the dressing room as a friend waited outside. During this time the store closed without our knowledge, and we proceeded to checkout. Once we were informed that the store was closed and the doors were locked we were then escorted outside the store as a blonde woman berated us with sarcastic comments and talked to us in an extremely rude and condescending voice. Although we were there after close there was no notice from employees, and despite our apologies this treatment was utterly and outright rude and disrespectful.
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January 2024 by Kimberly
This Abercrombie & Fitch is conveniently located in South Shore Plaza by one of the side doors if you park in the upstairs parking lot. It is spacious and usually organized. Sometimes there isn’t anyone working the register so you have to go look, but I haven’t had any bad experiences here.
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December 2023 by Emily Gilcoine
As someone who works in retail, I rarely get greeted when walking in here. When I need help from staff they're hard to find or seem bothered when you approach them. Store is kept tidy and up to standards but the customer service is disappointing 8 times out of 10 at this location.
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November 2023 by Lluís
Don't goThere are NO sales for men!
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September 2023 by Kylie Mangini
Great store with a wide selection of clothes, accessories and toiletries to choose from! Prices are a little high but the sales and clearance items are a good bargain! Sizes range from XXS to XXL in both women’s and men’s. Their perfumes and colognes smell amazing! Very clean and well organized store located on the second floor of the South Shore Plaza. The staff was extremely helpful and very nice! One of my favorite places to shop!
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May 2023 by daniel punchard
I was struggling with my outfit and they refused to help me because they assumed I wasn’t buying anything I truly hate this establishment I spend over 500 on Black Friday you guys lost a real customer.
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February 2023 by Carita Sum
Abercrombie used to be my favorite go to store to shop because of the fair prices and good quality. Sadly, it has been going down hill the past two years. The quality of their clothing has become so cheaply made it disgusts and disappoints me. Their customer service in stores have also gone down hill. Every time I purchase an online order it never arrives on time or it arrives late. The workers at the register were so snobby especially the manager Patrick. I used to love this store now I hate it so much. I would recommend purchasing your clothing somewhere else because not only did prices increase it also does not make sense to be paying $30 for a shirt thats poorly made in cheap quality.
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January 2023 by Dave D.
Nice store. Nice clothing.Grest music. Nice fragrance in air.
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January 2023 by Jennifer McCormack (Jennihenna)
Love the clothing , for adult women n kids but not so much for men - nothing for big n tall unfortunately!
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November 2022 by Nancy N.
I ordered the corset bodysuit from Abercrombie and the Cutaway Scuba Bodysuit from Abercrombie and the size small is very small and the size medium is HUGE and way out of alignment with their size chart and now it is MY responsibility to walk to a USPS for the return and you also need to print your own label. The quality of the bodysuits also wasn't great... esp for almost $100.
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September 2022 by Khang Trinh
Great atmosphere and really good product
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September 2022 by Ernie Watson
Very helpful and patient employees
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July 2022 by Jennifer McCormack
Love the clothing , for adult women n kids but not so much for men - nothing for big n tall unfortunately!
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May 2021 by T A.
My wife had to return 3000 dollars ish worth of stuff that she bought online. We felt soooo bad but our trip got canceled so she didn't need the clothes that didn't fit or the ones that did. The dark skin gentleman behind the register was so nice about it. The other white lady which seemed like a manager (with a BLM mask) was super nice too. I'm not going to lie I was pretty embarrassed. I've worked retail for 6 years when I was younger and even though it's your job, it's still a pain in the a*** I see negative reviews and I just wanted to add this because not all employees are bad. Some are great.
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January 2021 by Jennifer McBride
Too bad the last jacket i got from this company didnt fit i actually loved the jacket but a small wasnt cutting it lol
