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March 2024 by Linda DiLorenzo
Baystate did a fabulous job after an accident. Car looks like new! Ray and Erin were fabulous to work with! Thank you!
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October 2023 by Pioneer International
I just picked up my 2015 BMW X5 M Sport and I couldn't be happier with the results! If you love your vehicle Baystate is the place to take it when you need body work! Ray and Erin are a great team. Ray is a true craftsman and Erin is an export in making sure customers are treated with professionalism and respect. Thanks Ray! Thanks Erin!
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November 2022 by Michael Malanga
Extremely positive experience working with Baystate Collision. Erin was very helpful throughout the whole process, and dealt with the other insurance company to make sure I was taken care of. Communication was quick and informative, and the attention to detail was awesome. Matched the paint perfectly. Would recommend any Audi owner to take their vehicle hereServices: Body & Trim
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November 2022 by R P III
Could not be happier with the service and experience I received at Baystate Collision. I am a very picky person and unfortunately was not 100% satisfied with the original job. Baystate took the car back in, called in a paint specialist (unique color) and absolutely nailed it the second time around!! They took the time to explain everything and handled my high-end car with care. I will use them again! Highly recommend.Services: Body & Trim
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July 2022 by Samantha Vance
Baystate is amazing! They answered all my crazy questions, worked with my insurance and kept me informed. They match my audi red that I thought was going to be impossible. They are very professional and personable. Thank you so much!Services: Painting
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November 2021 by Jonathan
I normally don't leave reviews, but I had to after my very recent experience here.In short, don't go anywhere else but here if you need any bodywork done. This is especially true if you have a higher end car but they take special care of every car regardless of make. Their work here is very professional and high quality. They're the only Porsche Certified Collision Center within 50 miles of Boston I believe, so that says alot about their work.Everyone here is truly fantastic but I worked mainly with Ray and I can't emphasize how above and beyond he went for me, I can't thank him enough. If I ever need anything else done, I'm only going here and I recommend you do too. Thank you again Ray!Service: Body & Trim
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November 2021 by Ronald Perry
Fixed my Audi perfectly
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August 2021 by Paul Desmond
My experience is that family owned businesses are always the best and the didn’t disappoint, starting with the personnel attention you get when you first walk through the door and are greeted by Erica. After review of the damage on my 2008 Porsche 911 my quote was emailed to me that same day and after visit by insurance adjuster I scheduled my appointment. Repairs were completed on time and beautiful done, always concerned with the color match but I was told they were the best. I couldn’t be happier with the great communication of each step in the process and quality of services that I received, ending with Ray dropping off my car at my home - now that service! Thank you Baystate.Service: Body & Trim
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August 2021 by Kevin L
My Audi A5 was damaged in a parking lot mishap (other guy's fault) and upon Audi Norwell's recommendation, I took my car to this auto body to have the repairs done. I am so glad I did! The damage to my car was repaired so beautifully that there is absolutely no trace of what happened, even in bright direct sunlight, which is hard to achieve with metallic paint.Oh, and did I mention they detailed the inside of my car before they returned it to me.?Top quality work, utmost professionalism and wonderful customer service here. I feel very comfortable giving Ray and his team this 5-star rating!Service: Body & Trim
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February 2021 by Sheila Henning
I've used this shop before, excellent service. Very COVID safe
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January 2021 by Greg Meurer
I recently used Baystate Collision to repair an Audi that was involved in an accident. I was unfamiliar with the company, but chose them based on recommendation from my insurance company, the online reviews, and the fact that they are Audi Certified. Boy am I happy with my decision! The work performed was superb, the communication from the team was exceptional, and they were able to return my car on schedule. While I hope to never have the need for a repair this extensive again, I will gladly return to Baystate Collision should the need arise.
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November 2020 by kevin labonville Scituatema
My Audi A5 was damaged in a parking lot mishap (other guy's fault) and upon Audi Norwell's recommendation, I took my car to this auto body to have the repairs done. I am so glad I did! The damage to my car was repaired so beautifully that there is absolutely no trace of what happened, even in bright direct sunlight, which is hard to achieve with metallic paint.Oh, and did I mention they detailed the inside of my car before they returned it to me.?Top quality work, utmost professionalism and wonderful customer service here. I feel very comfortable giving Ray and his team this 5-star rating!
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October 2020 by Julio Godinez
I needed to paint my car and I was not sure where to take it, I was afraid that it would not be well painted, one day I decided to take it to the Bay State Collision Center, when it was delivered to me I could not believe it the paint was perfect, I do not regret having taken it to this business, apart from the good attention they give you. They work is amazing, I would not hesitate one more time to go to this place. I loved their work, they deliver it to you on time and they are informing you of the process of your vehicle. Thank you so much for this amazing job Bay State Collision Center
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June 2020 by Syrene R.
I have had my cars taken care of by Ray for many years and he is the ultimate professional and meticulous eye to detail - he sees everything and is smart as a whip. A year after his superb repair to my car, my expensive headlight bulb went out in the area of the prior accident and he asked insurance since it was the same side as the accident and they paid it! So he also has great relationships with insurers as well. A+++++++++++++ And I am picky!!!!!
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March 2020 by Megan Cunniff
So happy with the work BSCC did on my car. My car was ready earlier than I thought it would be, and the work was excellent. On top of that, they cleaned and washed my car, which was an incredible surprise. My car will never be this clean again, sadly, so I definitely appreciated that! Lastly, everyone was really nice, which was a plus. Highly recommend!