GameStop offers a good selection of games, including some retro items and an uncommon DS game, often at reasonable prices. Customers appreciate the friendly team that allows wandering and provides assistance when needed. The staff's helpful attitude enhances the shopping experience, with some customers even considering purchases like a Switch due to the attractive prices. However, there are some issues noted by shoppers. One employee's behavior, such as yelling at a colleague and not handling trade-ins professionally, was disappointing. Additionally, unasked-for warranties added to receipts are seen as unprofessional. Some customers find the push for refurbished products at nearly retail prices annoying. Despite these concerns, many feel that the employees play a vital role in the store's existence and value their helpfulness. Overall, the store provides a positive experience with a good game selection, but a few conduct and pricing practices could be improved.
Great staff super friendly and helpful. Location is a little hard to find in the mall but it’s on the first floor by the rather
November 2025
Josh was extremely helpful and nice!! Made my shopping experience very easy and enjoyable.
April 2025
Shout out to the employee today who was an honest real one and told me over the phone they had Switch 2 pre-orders and when I got there secured mine. I went to the other GameStop near Shaws and they lied to me and told me they were sold out and then let another customer after me pre-order cuz he dropped a guy's name.
