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November 2023 by Asid 44
Excellent experience...the cost for the work completed on my car was actually less than the estimate I was given. When does that happen? Very professional and courteous over the phone and in person. This was my 1st time using this auto repair shop. I will definitely use them again...and would recommend them without hesitation.
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November 2023 by Brett Spellman
If you own a BMW this is the place to bring it. Very knowledgeable excellent work great staff. Would not bring my car anywhere else
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November 2023 by jn gard
This is my 3rd or 4th time bringing my vehicle there. So far my experience has been excellent! Staff is friendly and knowledgeable. Repairs have been done correctly and at a fair price. I highly recommend Import Autowerks.
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October 2023 by Ron C
Have been with these guys since day 1 they opened shop and had gone through multiple vehicles with these folks. It’s such a crucial key to have a good mechanical team to support your back and does NOT inflate the price/cost like a dealership would and yet still A+++ services & results. Alvin and his team know what they are doing and are definitely critical problem solvers!
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October 2023 by Pedro
I had my MB E350 serviced here. Russ was very knowledgeable about every aspect of the process. The staff did a awesome job taking care of the multiple things I had done here. I highly recommend this facility for all your car needs.Services: Air & cabin filter replacement
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September 2023 by David Jeanpierre
Nothing but love for them and the work they’ve been doing to my bmw really appreciate the hard work and time the put in to make sure everything is all set. They really went above and beyond for me the first time i brought my car to them with the timing chain issue I’ll never forget it. Definitely will continue to come back here. These guys know what there doing and will be honest with you through out the whole process and you don’t get that a lot nowadaysServices: Transmission
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September 2023 by Jay Lin
If I could give zero stars I would.I called and left a voice message. I shortly received an email telling me their telephone systems were down.Somebody reached out via email asking for my VIN#, which I provided. Ever since then radio silence for the last 3 weeks.I will never reach out to an unresponsive repair shop such as Import Auto Werks ever again.
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August 2023 by Mike Greene
Great shop to bring your BMW to. Alvin and team are a wealth of knowledge and take pride in their work. Import Autowerks is now my go to shop, I can't recommend them enough.Services: Auto maintenance
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August 2023 by Chris Wenger
Work done on time, and on budget. Alvin and crew care for all the BMWs and Mercedes that my extended family drive.
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August 2023 by Shelia ODonoghue
Russ was so helpful and the service was terrific. They even gave me a coupon for a free car wash at Scrubadub car wash.Services: General repairs & maintenance
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July 2023 by lenny sorensen
They came highly recommended by Guys. I work with brought in my 19 BMW X5 in for an oil change will never ever go back to the dealer they do wonderful work go through the entire vehicle explaining everything very polite. Great to deal with.Services: Auto engine diagnostic
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June 2023 by Patrik Kisucky
I've been with Alvin and Import AutoWerks for many years now, and just visited their new location in Quincy, which is super spacious, comfy chairs, TV etc. To me, trust is one of the top priorities when choosing your mechanic, and it was easy for me to trust Alvin and his team from day one. You can tell they are hard working, honest and that they care about best service for you and your car. Don't hesitate to take your car here. Best people, best service!
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June 2023 by Graham Jones
This is THE place to go for BMW service and upkeep in eastern MA. Heard great things about the crew ahead of time (just moved back up to MA from NJ) and was not disappointed. Russel is a BMW ‘whisperer’ - able to diagnose and get my E89 Z4 3.5i back quickly and also great at explaining the unique features of the vehicles maintenance needs. Also spot on with replacement tire selection - ride is perfect. Support this business - true enthusiasts and prices are very reasonable.Services: Tires
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April 2023 by Sean Sullivan
I was recommended to Import AutoWerks by a family friend and couldn’t have been happier with the service there. Alvin and Russell were great to work with and consistently communicated everything that was going on with my car. The work was done well and faster than I expected, for a cost that was below the estimate. I’ll be bringing my BMW back there for years to come. Thanks!Services: General repairs & maintenance
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April 2023 by Lee Wareham
My BMW suspension was making noises. They just tightened all of the bolts up and did an oil change that I had asked for and I was good to go! Very trustworthy and knowledgeable.