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“Kevin and the repair team did an amazing job resizing my ring last minute while I was visiting town after my recent engagement. Kevin was extremely professional and kind. I’m very appreciative of him fitting us in so last minute! Thanks Kevin for the great service.”
“Abraham and Teresa are a pleasure to work with we have been coming here for years and they have never disappointed us! They always provide amazing service! This is the best Kay Jewelers in the US.”
“I always go here for my jewelry needs, awhile back they put on a new clamp. I broke it recently and they only needed to make a small adjustment in it. Will definitely be back!”
“Jim fixed my bracelet on the spot with no charge at all. I didn’t even buy it at Zale’s, just needed it sized and he’s the only one I could find to do it! Amazing Customer Service and kindness!!! Thank you Jim!!”
“Jasmine did her big one on me and my bestie of 60 years. We felt wonderful and like teenagers all over again. Thanks for the laughs and wonderful distraction time in getting our piercings. We will tell others about Lovisa”
“Purchased a Tissot PRX Chronograph from here and had an excellent experience. Martin was a tremendous help and I greatly appreciate the superb customer service. Highly recommend!”
“A friend referred us to Little Richie for our family estate sale, Richie was promptly respond and able to provide us with the reasonable quote. We were so happy to have Richie helping us to clear out estate. Thank You, Richie !!!”
“Excellent watch/jewelry service. Raffi is friendly, welcoming and knows how to work with timepieces and jewelry. Fast service and very reasonable prices - worth the trip to SSP.”
“I recently bought jewelry for my upcoming wedding and I could not be happier with the service I received. Karla, swarovski's salesperson, was incredibly kind and helpful with her recommendations and suggestions. She remembered me from a previous visit, and took a lot of time to help me make my decisions. She is sweet, kind, incredibly attentive, intuitive, and generally I felt absolutely comfortable working with her. She's an all-star! Thank you Karla, for your great work and assistance! I truly appreciate your patience and sweet demeanor!”
“I came here on a mission to find the perfect 14k gold necklace chain to hold a shell urn holding my mother’s ashes. The place is nice looking and you get a personal experience with the associates. I had originally purchased a beautiful 14k solid gold twist looking chain for the urn. I payed good money for it and then made it home and realized that even though it fit the urn it was taking beauty away from the urn. So I contacted them by phone and they told me to come in and we would figure something out. Needless to say, I ended up finding something even better within a much lower price range and to my satisfaction, it definitely has its beauty without being the center of attention. Scott gladly made the exchange and retuned some of my money even though they don’t typically do that. Overall my shopping experience was a positive one and would visit again in a heartbeat for other pieces. Thank you Scott for your patience, your positivity and your understanding and professionalism.”
“I just want to publicly thank Melissa at this location! I had brought in my Pandora bracelet yesterday from using the Pandora cleaner, and it completely tarnished my whole bracelet. I was totally heartbroken because this bracelet means a lot to me and the beads on it are so sentimental and special when I came in my bracelet and beads were all replaced! Thank you so much again Melissa and all the staff are amazing”
“Pam was quick! And kind she made the experience exceptional and exciting! They were clean wiped down everything and was quick with my daughter first ear piercing ! Thank you for giving my daughter a great experience!”
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“I couldn’t be more thrilled with my experience at Long’s Jewelers! I came in looking for a watch I’ve been dreaming about for a while, and from the moment I walked through the door, Mike made the entire process unforgettable. His energy, knowledge, and passion for watches were contagious. I felt like I was talking to a true enthusiast, not just a salesperson.
Mike took the time to walk me through the details, answered every question with genuine care, and never made me feel rushed. When I finally had the watch on my wrist, I was honestly like a kid in a candy store. It’s not just a timepiece; it’s something I’ll treasure for years, and the experience of buying it made it that much more special.
Huge thanks to Mike and the team at Long’s. If you're even thinking about getting a watch, go see them and definitely ask for Mike!”