Lush Cosmetics South Shore Plaza is a vibrant store known for its fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. Customers frequently praise the exceptional service provided by the staff, highlighting their kindness, knowledge, and willingness to go above and beyond. One customer noted how an employee, Samai, thoughtfully packed their order and included extra samples, making their day brighter. Another visitor from New Bedford appreciated the friendly atmosphere and received a generous sample of a sold-out product that they loved. The store may not have the nostalgic charm of smaller Lush locations, but the employees create a welcoming and enjoyable experience. Customers also mentioned Alyssa's remarkable ability to understand their needs, along with Gabriel's joyful presence and expertise. Alicia's recommendations on bath bombs and shampoo bars were also well-received. Overall, Lush Cosmetics South Shore Plaza stands out for its excellent service and commitment to ethical, fun, and fabulous products.
We had an amazing experience, Gabriel was very helpful I would say he even went above and beyond with everything!
October 2025
Alicia was a great help!! Fun time in the store today :)
August 2025
Alyssa is such a sweetheart! I got an octopus soap for my niece and she loved it. I always feel like welcomed at the store and I can’t say enough good things about the times I’ve been there :)