Michaels is a well-loved destination for those seeking to express their creativity through various crafts and projects. The store offers a wide selection of art supplies, fabric, yarn, floral materials, and party supplies for all occasions, including summer celebrations, weddings, and holidays. Customers appreciate the friendly and helpful staff, with many sharing positive experiences about the assistance they received, especially during busy times. However, some customers have noted that the store can become disorganized and understaffed, leading to longer wait times at checkout. Despite this, shoppers recognize that the staff members work hard to address customer needs and remain courteous throughout. While some items may not always be easy to find, and the layout could use improvement for a better shopping experience, many still find value in returning to Michaels for craft supplies. Overall, Michaels stands out for its extensive craft assortments and dedicated customer service, making it a go-to place for creative projects, even if some aspects of the shopping experience could be enhanced.
I get my yarn here. Every time I go there is a line waiting to check out. I can't say anything bad. Everyone is always friendly and helpful. No matter what I will continue to go back.
March 2024
Zachary in the frame department was extremely helpful and knowledgeable and kind
January 2024
Used curbside pickup. Took longer than expected to get the order.
