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October 2023 by Alexandra Sukmanova
Bought bra and underwear. God home to double check one bra was too tight and 2 underwear too big. Everything with tags. Never removed or tried to naked body. The manager was very nasty. Right away said, no we can not refind it. Asked for store credit, no. They told me that no one wants to wear someone else cloth. I would understand if I did that if i wore and then returned. But how come they allowed to try in store, you are wearing it!!!!!
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July 2023 by Christie Silva
I couldn't believe this place. They fitted my aunt for a bra, she felt uncomfortable about her weight and even being at the mall. Honestly, a racially diverse atmosphere was so refreshing to experience. The point is:*The clothing articles we liked were available in all sizes.*My size (which is medium and large) and my aunts [(unspecified X1-X5 size) of the same articles of clothing] were available.We were helped, we also had space.The dressing rooms have couches and or one seated comfortable (I guess that'd be up to you) padded chairs are available to sit in if you're with friends or family.The staff answers questions, they even laugh at jokes.I hope this company lasts, especially around here.
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July 2023 by Cynthia Perry
Employees nice. Store was clean and I found what I was looking for plus.
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June 2023 by Grey Girl
The torrid store in Natick, while on the smaller side, has great staff. Extremely helpful and friendly. My child needed jeans for work and found some great options. We would have purchased more if there were more sizing options available. Some cute bra options did not accommodate larger than a DDD, and new jean sizes “short” was unavailable in store.You can purchase online and try on in store which is great if you can wait a week.We have three separate shipments so we will have to make multiple trips. Shipping to our home was no longer free over $100 which was odd as everything online stated free shipping over $75.
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June 2023 by Danielle Marie
Love this store, especially their graphic tees and beautiful bras that fit perfectly!
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February 2023 by Jessica B
Their sale prices are what the regular prices should be. Also, I said “no” to donating my extra change to your random charity and I saw her still put it. Not wanting to look like a “hole” to tell her to take it off ??. The vibes just felt off I sure as heck did not want to stay long.
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November 2022 by Kim DiCenso
Really nice clothes for us thick ladies, but the customer service needs to be improved. We were basically on our own looking for clothes, we were offered only one recommendation for a holiday outfit. We got locked out of the fitting room several times, since the door locks behind you. 4 stars for the clothes, but 3 stars for the ladies behind the counter. The store was basically empty!
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November 2022 by Danielle Hussey O boys mom
staff was amazing! girl J with the yellow hair was so kind and helpful to this post-pregnancy momma who needed a new bra to fit her new body type and she never made me feel bad about my size which was amazing to feel comfortable in a store. I will be back!
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August 2022 by Michelle C Flowers
This place is always a hit or miss. FYI - big and sexy like nice things without floral all over them!
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June 2022 by Jill Mel.
My trip to this store was lack luster. Most stores on goes to someone working will say hello or do you need any help. I had forgotten the sizes at the store do not match when regular sizes are. Did not see a size chart and went up to the register where two female employees were. I waited a little bit then said excuse me I have a question. The one to my right all she responded with was Mam. Seemed like I was bothering her just to ask a question. I was given the answer and went to look for some clothes. The way I was spoken to and the high prices needless to say I only browsed and walked out.
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June 2022 by Rachael Hazen
Employees were very nice and helpful.
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December 2021 by Tara Stackhouse
Favorite store for leggings
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December 2021 by Anitab F
The store sale crew are kind, and helpful. Clothes are too expensive.
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August 2021 by Sheika Babin
It was fabulous to visit Torrid! Great store good deals.
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August 2021 by Hillary Browne
Nice clothing but was missing some of the extra alure (ghougg) that Torrid had in store pre-covid.