March 2025
VOYA is so frustrating to work with that I don’t bother having an FSA with my company. They will ask for information that they already have and deny claims even when they have all the information required. Save yourself the stress and avoid doing business with them.
July 2024
The online platform is so needlessly hard to navigate and glitchy, super bummed my employer moved over there.
April 2024
Terrible customer serviceThey made an error in how they deducted taxes and want to take the deposit all back and redo it. It will take 45 days. Just a terrible company