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October 2023 by anne harvey kilburn
Erica was communicative and pleasant to deal with over the phone and via email. The movers who came to collect the furniture were efficient and pleasant. The list of furniture wasn't exactly the same as what I had originally detailed, but that's because my elderly mother couldn't make up her mind. In any event, there was one large piece that we didn't need to move that should have more than made up for a few other smaller pieces we did. We were charged an additional $250 which did not make me very happy. Nonetheless, the furniture was delivered from state to state overnight and nothing was damaged or lost so we'll call this a good service!
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October 2023 by Ellen Feliciano
I have never hired movers before, but I have to say my experience with them was AWESOME, no complaints!!! They were very professional, well mannered and VERY hard workers, I highly recommend them!!!?(I would definitely hire them again, if I was to move, but I am hoping not to move too soon!)
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October 2023 by Kathy West
They showed up on time as committed and worked swiftly and professionally throughout the day to get all our belongings loaded into their truck, transported two hours away in a timely fashion and unloaded same day. Would recommend.
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September 2023 by Steven R.
I kept getting reminders from this company to leave a review on their internal system, no thanks!tldr: RUN FAR FAR AWAY!!!!Wish we used Yelp. We were in a very busy time last summer (2022) as all sudden moves can be, and the broker combined with 5 Star movers made a fortune off us, probably over $10K profits for an approx $20K cross country move.That's not including tons of damage (stripped fasteners/threads) and lazy packing- they even wrapped up folding chairs without folding them!!And there's more: they ran out of room in the truck and we had a lot more goods, spending sleepless nights transporting valuable furniture and equipment to donation centers, in the short days before leaving.My guess is they use a strategy of bidding low, and when they arrive they immediately do a "pre-packing walkthrough" and carefully find some valuable things not explicitly part of the estimate, then announce that the estimate missed some key items, "do we want to pack everything or only what's on the estimate- different price by cubic feet for packing everything."Worst business decision I've ever made. I'm shocked they are still in business.
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August 2023 by Raas AlHayya
"The movers were very communicative and worked amazingly fast. They were also very helpful with the oddly-shaped items that I wasn't sure how to pack. They were friendly and respectful. I will recommend them to everyone I know!"
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August 2023 by Santanio Jackson
Affordable, professional, and nothing broken! Tony , Orlando, and Jose moved my whole apartment from Worcester to Boston in a timely and safe manner. Couldn’t have been more satisfied! Saved me a lot of time and more years on my back.
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August 2023 by Nadi Kaonga
I just went through a cross-country move and while I had been connected to 5 star movers through a brokerage, I was happy they were the company I ended up working with for my move. I know there can be a lot that goes wrong with a move, and that was _not_ the case for me with 5 stars. There was a hiccup regarding the delivery date. Unfortunately, the brokerage I worked with told me that my delivery date was guaranteed and there would be at most a 1-2 day window. However, when 5 stars arrived, they explained that had not been communicated to them and they operated on a 2-week window for delivery. Nevertheless both the brokerage and the movers worked with the 5 stars movers management team to help rectify the issue on the spot without any additional charges to me. 5 stars movers were professional and kind and delivery was smooth. My items arrived with only 2 items having the most minimal damage (very impressed!). 5 stars was easy to get in touch with and clarified any questions. I really enjoyed working with them and should I need another move in the future, will strongly consider using their services given how flexible, kind and professional they were throughout the entire process. Many thanks to them!
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August 2023 by Vidalina Maldonado
Not a good experience with Five Stars Movers, they are not too bad but I wouldn’t use them again or recommend them.
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July 2023 by Gina del Rio Gazzo
I would give these guys ten stars if I could. They came to me through a broker (who was horrendous) and turned my entire moving experience around. They were quick, efficient, professional, and kind. My belongings came to me quickly and in perfect condition. They even managed to get a bed frame that I didn’t think would fit into my new place. I used them for a cross country move and would whole heartedly recommend them for all your moving needs!
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July 2023 by Geoffrey Combs
No complaints. Before the move, the team was responsive and helpful. During the move, the team was prompt and friendly. The price was fair and reasonable. I would use Five Star Movers again!
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July 2023 by Martha Schreck
I have used this moving company multiple times with consistent fabulous results, they are super fast, careful, and efficient. Would recommend.
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June 2023 by Rick Moon
Great experience with 5-Star Movers! Arrived earlier than expected. Professional. Will use again if we need a moving company.
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June 2023 by Stephen Bullard
The pick up process was spot on in MA was Very organized! Drop off in Colorado was ahead of schedule. Great job and great pricing!!!
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June 2023 by Frank McAuliffe
Very conscientious crew.. They took excellent care of wrapping and packing of all of our belongings. Good communication.
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April 2023 by benjamin flores
I recommend this moving company, the price is reasonable and the guys work professionally, friendly and very fast by the way
