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February 2024 by K A
Friendly Staff, offered to help look at the fluid in my power steering without me even asking.
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January 2024 by Indy H
I received the best customer service! I’m not really car savvy! But everyone was very patient with me and answered allllll my questions! I was even referred to a local mechanic to install the parts I purchased! I would definitely recommend family and friends to this autozone!
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January 2024 by T Fort
I came in today for an exchange without an receipt for an item purchased a few months back. Only used twice and stopped working. The custome service rep Jeff P worked with me to replace the item. He was kind and patient and made the experience stress free. I live on the opposite side of town and I always come to this location. They care about the customers and not just making a sale!
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January 2024 by Mar Jean
My check engine light came on and I was literally panicking thinking the worst. I found out online that I can go to AutoZone and they can see what the problem is. I went to this location as it was the closest to my house. They were able to figure out the issue in a matter of 5 minutes. I feel so relieved that the issue isn’t a major one and now I know exactly what to tell the car shop what to fix when I bring my car. Thank you!!
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January 2024 by Alex Morrison
The manager on duty was very kind and helpful. He took time to explain questions I had regarding parts and warrantee.
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September 2023 by J2eLeVeN J
Finally they are under new management and it shows, This is the best location in my opinion. Employees are very personable and knowledgable. Eddie is the go-to guy at this location, aka "The Jeep guy". They always have an answer and go above and beyond to satisfy the customers needs. Doesn't matter if it's 90° out or freezing. They are always willing to give a helping hand.
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June 2023 by Melany s Cardoso
The manager on duty today was extremely pleasant. I went in for a battery placement, he was very professional, while welcoming. I will definitely be taking my business here from now on. Thank you for all your help , especially with my acc filter .
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June 2023 by Amanda Wells-Dodge
I just had the most wonderful experience at AutoZone on Crescent Street in Brockton! Mike and Jenn were absolutely phenomenal! They went above and beyond to help me replace the battery for my key fob. Mike brought me over some tools to help me and Jenn saw me struggling, trying to replace my battery, I could not open my key fob and she stopped what she was doing to come over and assist me and changing my battery! I have never received such high quality of service at an AutoZone in my life. I am beyond impressed, and highly recommend this location. Do not go to any other AutoZone!!
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April 2023 by Jimmy MacKenzie
Went in for a simple part looked on the shelves could not find size I needed. Checked at counter and the man behind the counter sitting on a stool seemed less than willing to assist me I told him item size and he just stared at his screen and asked "you tried another parts store"? "Maybe they have" . I guess Auto Zone doesn't need the business. Went to O'Reilly's next door got what I needed from a helpful pleasant professional employee who didn't need a stool to do his job. Get out of the Zone!!
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April 2023 by Qiana Monteiro
Terrible in go inside and ask for assistance and they just look at me and are lost . I’ve been dealing with auto zone for years and this one by far is the most lost group of ppl
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February 2023 by Kendra bowens
Thank you so much Jay your customer service was amazing and will be back again if I need anything else! ? Happy New Year!
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January 2023 by T'arra Smith
I bought a battery from auto zone. I just really want to recognize and say thank you to the manager Jay for installing my battery in my car, even on short staff. I really needed the battery in and he made it happen! Great customer service! Definitely recommend going to auto zone on crescent street in Brockton.
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January 2023 by Shavon Jones
Tonight this wonderful man named Jay at AutoZone on crescent Street in Brockton came to help me in front of planet fitness by the plaza to give me a jump start.I am not from Brockton and he took his time out and went above and beyondto give me a jump in cold weather and I really appreciate him.
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October 2022 by Zayden Black
Hi iam a customer I purchased a new car battery on 9/11/2022 at the crescent street Brockton MA. While there was only 2 employers Employee Jay went on and installed my new battery for me.
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October 2022 by n harris (Nick)
Most of the staff there is clueless in automotive if it was for the General Manager I probably would have walked out without making a purchase
