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“Upon entering the establishment, I found myself in dire need of wheel bearings, however, I was devoid of any knowledge regarding the specific part number or any pertinent information regarding the nature of my requirement. Fortunately, the individuals present, Bobby and John, proved to be invaluable assets by assisting me in determining the precise components necessary to complete my task, despite the inability of advanced auto parts and AutoZone to provide me with similar aid. I’m a new O’Reilly’s customer now”
“The young man at the desk who helped us who i'm not sure of his name, It's either connor or curtis, Was patient and very interested in helping us solve our problem. Excellent customer service. Give that young man a raise.”
“Ricky the manager at avon location..was fantastic..he helped. Fix a stubborn light socket..above and beyond!...saved the hassel of trying find part!.very courteous and professional!”
“This place is good help is good you can tell when there stressed a lil but it happens every where. Autozone used to be my number 1 to go to first but the new people there don’t want to help and sometimes don’t know anything. Oreillys at least has a knowledgeable staff.”
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“This review is specifically for Ben. If I could give more stars I would. We had a rough running engine. Ben used the plug in diagnosing machine to find out we had a misfire on cylinder 3. We went for the cheap option, just do the spark plug. Came home and didn’t have the correct plug socket. Back to the shop. Ben helped us find the magnetic soark plug socket we needed quickly. I returned home and replaced the plug. Of course it was the coil pack. We headed back to the shop and called Ben on the way. He had everything set up so we just needed to pay. He got us into the store just before they closed for the night, so this issue with our main vehicle didn’t bleed into tomorrow. In a landscape of indifferent service reps, it was really refreshing to have someone knowledgeable and outwardly helpful. Thanks for everything Ben. You’re a rockstar.”